Position Overview:
Responsible for the daily ordering and processing of all HVAC parts. They must understand the needs of and communicate with the managers and technicians in the Installation and Service Departments.
Essential Job Functions:
- Creates repair estimates for field technicians
- Performs warehouse shipping and receiving
- Research and orders parts from local vendors
- Maintains a stock of spare HVAC parts
- Quotes prices to managers
- Maintains warranty paperwork
- Ensures invoices, shipment slips, and other billing issues are taken care of promptly
- Orders the shipment of parts, when inventory is running low, to make sure they are on hand
- Cooperates and shares information with Installation and Service Departments
- Provides supports to field technicians by answering questions and providing documentation
- Purchases tools for technicians
- Oversee and facilitate returns using warrantee information
Key Competencies:
- Excellent organizational skills
- Proficiency with computers and search engines
- Strong verbal communication
- Detail oriented and highly organized with exceptional follow-through abilities
- Top performer who can instill pride of workmanship in self and others
- Passionate about Air Stream Air Conditioning and loves the brand
- Highly motivated, flexible, and positive, professional demeanor
Required Education and Experience:
- High School Diploma or associate's degree
- Minimum five years’ experience in HVAC industry as field technician or parts coordinator
- Familiarity with HVAC parts and suppliers
Physical Requirements:
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to walk, talk, and hear. The employee can expect to work in a favorable environment.
Physical Requirements:
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to walk, talk, and hear. The employee can expect to work in a favorable environment.
Our Core Values
At Air Stream Air Conditioning, we believe that technical skills can be taught—but character, integrity, and a commitment to excellence are what set exceptional team members apart. Our employees are expected to embody our core values every day, whether working with customers, teammates, or business partners.
Integrity
We do the right thing, even when no one is watching. We honor our commitments, communicate honestly, take ownership of our actions, and hold ourselves accountable to the highest ethical standards.
Exceptional Service
We strive to exceed expectations. Every interaction is an opportunity to provide outstanding service, solve problems proactively, and create a positive experience for our customers and teammates.
Employee Focus
We believe our people are our greatest asset. We foster a culture of collaboration, respect, mentorship, and continuous learning where every employee has the opportunity to grow and succeed.
What We're Looking For
We're seeking professionals who:
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Demonstrate honesty, accountability, and professionalism in everything they do.
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Take pride in delivering exceptional customer service and quality workmanship.
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Work collaboratively and contribute to a positive team environment.
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Embrace learning, coaching, and continuous improvement.
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Take initiative, solve problems, and follow through on commitments.
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Treat coworkers, customers, and business partners with respect and professionalism.
If these values reflect who you are, you'll find an opportunity to build a rewarding career with a company that values both its people and the customers we serve.
