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Supply Chain Operations Analyst

ARCOP INC -
Atlanta, GA

Job Details

Full-time
$70,000 - $85,000 a year

Benefits

Flexible schedule

Qualifications

Data visualization software proficiency
Business intelligence report generation
Demand forecasting analysis
Business intelligence tools
Bachelor's degree
Distribution management
Stakeholder relationship building
Data analysis software
Stakeholder management

Full Job Description

ARCOP, Inc

Arby’s Supply Chain Cooperative

Job Description

THE COOPERATIVE: ARCOP Inc. (arcop.net) is Arby’s (arbys.com) independent, membership-based supply chain cooperative responsible for securing, supplying and distributing a wide range of goods/services for Arby's restaurants. ARCOP has governance oversight from an elected Board of Trustees, representing Arby’s franchise & Inspire corporate locations. ARCOP utilizes combined purchasing power of nearly 3,400 Arby's U.S. restaurants (annual spend over $1.5 billion) for goods/services including distribution management, 3PL program, sourcing and procurement of perishable (food, beverage) products & disposable items. ARCOP also secures competitive contracts for indirect products (FF&E) and services.

POSITION TITLE: Analyst, Supply Chain Operations

DEPARTMENT: Supply Chain Operations

LOCATION: Atlanta, GA (Hybrid)

STATUS: Full-Time

POSITION SUMMARY:

The Analyst, Supply Chain Operations is responsible for delivering data-driven insights to optimize end-to-end service performance across a franchise-based QSR system. This role focuses on analytics, reporting, and continuous improvement across demand planning, inventory management, freight, distribution, and supply chain technology. The analyst partners with internal stakeholders, franchisees, distributors, and suppliers to improve service levels, reduce cost, and enhance system-wide visibility. This role drives alignment through influence, governance, and data, ensuring that brand initiatives are effectively translated into operational execution across an effectively managed distribution network.

KEY RESPONSIBILITIES:

Analytics & Performance Management

Develop and maintain KPI dashboards across inventory management, service levels, forecast accuracy, freight cost, and DC performance
Utilize ARCOP’s software to identify trends, risks, and optimization opportunities
Provide actionable insights to support executive decision-making and field operations

Demand & Supply Planning

Support monitoring actual demand vs forecast process
Monitor forecast accuracy (MAPE, bias) and drive continuous improvement initiatives
Partner with suppliers and distributors to align supply with demand signals

Inventory Optimization

Analyze inventory levels across distribution centers and restaurants to minimize stockouts and excess
Recommend safety stock, reorder points, and network balancing strategies
Monitor shelf-life constraints, waste, and obsolescence in perishable categories

Freight & Distribution Analytics

Support logistics team in evaluating transportation spend and routing efficiency
Identify opportunities for cost reduction and service improvement (mode optimization, consolidation, backhauls)
Analyze distributor KPIs including fill rates, on-time delivery, and order accuracy

Technology & Data Management

Leverage analytics and planning systems, and BI tools to create automated dashboards, reporting, and insights
Support implementation and enhancement of supply chain systems and data integration
Ensure data accuracy, governance, and consistency across multiple sources

Cross-Functional & External Collaboration

Partner with franchisees, distributors, procurement, finance, and suppliers to align on performance metrics
Support distributor business reviews (QBRs) with data insights and reporting
Assist in supply disruption analysis and mitigation planning

SUCCESS METRICS:

Inventory turns and reduction in waste/obsolescence
Service level (fill rate, OTIF) performance
Cost per case / cost-to-serve reduction
Data quality and reporting timeliness

CORE COMPETENCIES:

Data-driven decision making
Financial and operational acumen
Attention to detail with strong problem-solving skills
Ability to manage ambiguity in a fast-paced, franchise-driven environment
Strong communication and stakeholder management skills

REQUIREMENTS:

Bachelor’s degree in Supply Chain, Analytics, Business, or related field
2–5+ years of experience in supply chain analytics, preferably in foodservice, QSR, or CPG
Strong analytical skills with advanced proficiency in Excel;
Experience with BI tools (Power BI, Tableau) and ERP/planning systems
Understanding of demand planning, inventory management, and distribution networks
Ability to translate data into clear business insights and recommendations

PREFERRED QUALIFICATIONS:

Achieved Certified Restaurant Supply Chain Professional certification
Experience with Palantir – Foundry, SQL, Python, or similar tools preferred
Proven experience working within a franchise system with indirect control/influence-based leadership
Strong background in demand planning and distributor network management
Experience collaborating with national distributors and multi-tier supplier networks
Proficiency in supply chain planning systems (e.g., SAP IBP, Blue Yonder, Kinaxis) and data analytics tools
Demonstrated ability to lead cross-functional initiatives across diverse stakeholder groups

KEY RELATIONSHIPS: Distribution Partners (5 across 21 DCs), Supply Management, Business Technology, Procurement, and Logistics, Arby’s Operations, Arby’s Franchisees & Redistribution Partner(s), ARCOP’s 3PL Partners.

TRAVEL: 15%

ARCOP, Inc. earned designation as a Great Place to Work-Certified™ company, in 2019. ARCOP offers an outstanding culture and a generous benefits package, some of which include:

Competitive salaries with an annual performance-based bonus
Flexible work schedules, including remote workdays
A collaborative atmosphere with supportive, motivated managers and colleagues
A culture focused on success, innovation and teamwork

KEY RESPONSIBILITIES:

Analytics & Performance Management

SUCCESS METRICS:

Inventory turns and reduction in waste/obsolescence

Service level (fill rate, OTIF) performance

Cost per case / cost-to-serve reduction

Data quality and reporting timeliness

CORE COMPETENCIES:

Data-driven decision making

Financial and operational acumen

Attention to detail with strong problem-solving skills

Ability to manage ambiguity in a fast-paced, franchise-driven environment

Strong communication and stakeholder management skills

REQUIREMENTS:

Bachelor’s degree in Supply Chain, Analytics, Business, or related field

2–5+ years of experience in supply chain analytics, preferably in foodservice, QSR, or CPG

Strong analytical skills with advanced proficiency in Excel;

Experience with BI tools (Power BI, Tableau) and ERP/planning systems

Understanding of demand planning, inventory management, and distribution networks

Ability to translate data into clear business insights and recommendations

PREFERRED QUALIFICATIONS:

Achieved Certified Restaurant Supply Chain Professional certification

Experience with Palantir – Foundry, SQL, Python, or similar tools preferred

Proven experience working within a franchise system with indirect control/influence-based leadership

Strong background in demand planning and distributor network management

Experience collaborating with national distributors and multi-tier supplier networks

Proficiency in supply chain planning systems (e.g., SAP IBP, Blue Yonder, Kinaxis) and data analytics tools

Demonstrated ability to lead cross-functional initiatives across diverse stakeholder groups

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