Description:
The Area Assistant Director Revenue Management oversees the maintenance, implementation, development and measurement of all Revenue Management practices, initiatives, and staff within the hotels managed by the Revenue Cluster, ensuring multi-property execution of transient and group pricing and inventory strategies that optimize revenue capture from existing demand.
The AADORM is also responsible for the oversight of the Area Group Rooms & Reservations Coordinators. Including, but not limited to, training, mentoring, assisting with evaluation, etc.
The position reports to the Area Director of Revenue Management. Position has remote opportunity and ability to travel. Cluster is currently responsible for four Lifestyle hotels within Hyatt in different markets across the West region, with possibility of additional growth. Salary range $85,000 - $110,000
Why This Role Is Unique
This opportunity is set within a Revenue Cluster that is truly distinctive within Hyatt. The structure provides broad exposure to multiple hotels and markets while allowing the successful candidate to work closely with experienced revenue leaders, hotel executives, ownership groups, and cross-functional commercial teams.
Rather than focusing on a single property, this role offers the chance to influence revenue strategy across a larger portfolio, gain deeper insight into multi-property performance, and develop a more advanced understanding of cluster revenue management. It is a strong next step for someone looking to grow their strategic impact, leadership presence, and long-term career within Hyatt.
Qualifications & Responsibilities:
- Daily maintenance of Revenue Management Systems for all hotels to ensure compliance with operating standards
- Conduct and lead Strategy, Daily Business Review and Group Pick Up Meeting
- Maintain Relationships with OTA Market Managers
- Participate in all Tentative Review, Sales and Marketing Meetings
- Identify market trends by analyzing data, and implement strategy to maximize revenue
- Create accurate forecasts (Monthly year end updates and Annual Budgets)
- Work with Business Travel Sales Managers to provide data and pricing
- Responsible for leadership and training of Area Group Rooms & Reservations Coordinators
- Complete all monthly and quarterly reports for Corporate and Ownership and actively participate in Owner's Meetings
- Maintain and review all group target rates
- Approve inventory requests, pattern changes and extension of cut off dates for definite groups
- Execute all transient rate changes via the Rate Management Tool
- Ensure strategic compliance to all Hyatt revenue management best practices and business strategies
- Maintain market share/index growth by utilizing data sources and reports available
- Daily, weekly, monthly and annual forecasts/budgets
- Track booking pace, pickup, wash, cancellations, booking curves etc
- Set inventory restrictions such as minimum length of stay, closed-to-arrival, closed-to-departure, room-type availability, overbooking levels, upgrade strategy, and sell-through controls. Cornell specifically links revenue management to pricing, length-of-stay tools, availability controls, and overbooking.
- Manage mix by transient, group, corporate negotiated, wholesale, consortia, OTA, direct, loyalty, package, and contract segments; decide which segments should be accepted, limited, or displaced based on profitability
- Optimize business across brand.com, direct voice, OTAs, GDS, wholesalers, metasearch, corporate tools, and third-party platforms; factor commissions, margins, loyalty costs, and acquisition costs into pricing decisions. Modern revenue management includes distribution strategy, channel costs, and commercial decision-making beyond room pricing alone
- Audit OTA, brand.com, GDS, metasearch, wholesale, and package rates for parity, availability, restrictions, content accuracy, and unauthorized undercutting. Lighthouse notes that many revenue managers now manage OTA listing accuracy and rate parity across channels
- Monitor comp-set pricing, STR/benchmarking reports, market demand, citywide events, compression nights, new supply, renovations, convention calendars, flight patterns, weather disruptions, and local demand generators. Revenue managers are expected to interpret demand patterns, competitor movements, booking behavior, and market changes
- Collaboration within on property departments to include but not limited to Marketing, Front Office and Food & Beverage
- Participate in annual budget, monthly reforecast, sales and marketing plan, rooms revenue targets, owner presentations, and profit-improvement plans. Job-description templates commonly include participation in the annual budgeting and sales/marketing planning process
- Produce and explain reports on RevPAR, ADR, occupancy, RGI, MPI, ARI, pickup, pace, booking window, channel profitability, segment mix, forecast accuracy, and promotion ROI
