The Sheraton Metairie at 4 Galleria Blvd is now hiring for a full time Night Auditor.
Sheraton Metairie is looking for a full-time Night Auditor, who would report to the Front Office Manager. The Night Auditor is responsible for reconciling all hotel cashier transactions, reviewing, organizing, and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.
Some of the essential functions of the position include:
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Approaching all encounters with guests and employees in an attentive, friendly, service-oriented manner and maintaining a warm and friendly demeanor at all times.
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Greeting and welcoming all guests approaching the Front Desk in accordance with hotel standards.
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Answering guest inquiries about hotel services, facilities and hours of operation in a timely manner.
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Maintaining high standards of personal appearance and grooming when working.
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The ability to follow all cash handling and credit policies.
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Obtain all necessary information when taking room and handling check-ins and checkouts in a friendly, efficient and courteous manner.
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The ability to comprehend and be able to operate all relevant aspects of the Front Desk computer system.
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Audit and reconcile financial and statistical reports.
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Ensure accuracy of all numbers reported including statistics.
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Input and update financial information into corporate communications network.
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Perform daily, weekly, monthly, and annual data processing system functions as required.
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Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures.
Why join our team?
In addition to excellent working conditions and competitive pay, Sheraton Metairie offers a complete range of benefits to eligible team members.
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Medical, dental and vision benefits.
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Life Insurance.
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Short-term and Long-term disability.
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Team Member Assistance Plan.
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Discounted Rooms Programs.
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Paid Holidays.
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Paid Vacation & Sick Time.
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401(k) Retirement Savings Plan.
EOE/AA/M/F/D/V
Sheraton Metairie does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other protected characteristic protected by law.
*This employer participates in E-Verify*