About ClearBox Health
ClearBox Health is an early-stage healthcare company reimagining how people with chronic conditions are cared for between doctor visits. Most of what shapes a patient’s health happens at home, in the long stretches between appointments — and that is exactly where we focus. We combine remote monitoring, proactive care coordination, and modern data infrastructure to keep patients healthier, keep their physicians informed, and catch small problems before they become emergencies. We are building this company from the ground up, and we are looking for founding-team members who want to build something that genuinely matters.
The Role
As Head of Clinical Operations, you will build and run our care operation from the ground up. This is a rare founding-team opportunity to design a clinical function rather than inherit one. You will own the staffing model, the training curriculum, the clinical protocols, the escalation pathways, the quality program, and the monthly operational cadence that keeps everything running. You will direct a distributed care team, partner daily with our Medical Director and technology leaders, and set the standard for how chronic care should be delivered remotely.
If you have led clinical teams and want to translate that experience into a scalable, technology-enabled model — with the autonomy to build it right — this role is for you.
What you’ll do
- Build and lead the remote care-coordination function — staffing model, workflows, and day-to-day operations.
- Design and deliver the training curriculum and clinical protocols for the care team.
- Develop escalation pathways that turn monitoring data and patient-reported information into timely action.
- Own the quality-assurance program: chart audits, documentation standards, and care-team performance.
- Run the monthly operational and billing-close cycle, ensuring accurate, compliant delivery and documentation.
- Direct and develop a distributed care team, holding it to a consistent clinical standard.
- Partner with the Medical Director on clinical governance and with technology and data leaders on documentation and data quality.
- Track and improve the metrics that matter: enrollment, engagement, retention, and clinical outcomes.
What you bring
- Active, unencumbered RN license (multi-state / compact license preferred).
- Proven clinical operations leadership — you have built or run teams and held them to a standard.
- Comfort operating in a fast-moving, build-from-scratch environment where decisions happen quickly.
- Strong data literacy — you manage from metrics and hold teams accountable to them.
- Excellent communication and the ability to translate clinical practice into repeatable process.
- A plus: experience with Chronic Care Management (CCM), Remote Patient Monitoring (RPM), or other longitudinal, value-based care models. New to CCM/RPM? Strong acute, inpatient, or care-management leaders who learn fast are encouraged to apply — we will get you up to speed.
Why join
- A founding-team role with real ownership and the autonomy to build the clinical model yourself.
- A direct line to the founders and Medical Director — fast decisions and real impact.
- A mission that matters: keeping people healthier at home and out of the hospital.
- Fully remote, with a team that values judgment and initiative over bureaucracy.
Compensation & Benefits
Competitive base salary with a defined step-up as we reach funding and enrollment milestones, a performance-based bonus, and meaningful founding-team equity. Full company health benefits, paid time off, and fully remote work (U.S. residents only).
To apply
Submit your resume along with a brief note on why this role interests you. Employment is contingent on license verification, a background check, and standard healthcare compliance screening.
ClearBox Health is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Benefits:
- Flexible schedule
- Paid time off
Work Location: Remote
