Job Overview
Join our dynamic healthcare team as a Chiropractic Assistant/Front Desk! This energetic role combines administrative excellence with compassionate patient service, ensuring a smooth and welcoming experience for all visitors. You will be the first point of contact, managing patient intake, scheduling appointments, and supporting clinical staff with essential documentation. Your proactive approach and attention to detail will help foster a positive environment where patients feel cared for and valued. This paid position offers an exciting opportunity to develop your skills in a fast-paced, health-focused setting while making a meaningful difference in patients’ lives.
Duties
- Greet patients warmly upon arrival, ensuring a friendly and professional front desk experience
- Manage appointment scheduling using EMR (Electronic Medical Records) systems such as Epic, Meditech, or Athenahealth
- Verify insurance coverage, perform insurance eligibility checks, and facilitate insurance verification processes
- Collect and review patient information, including medical history and documentation review for accuracy and completeness
- Handle medical billing and coding tasks, including CPT (Current Procedural Terminology), ICD-9/10 (International Classification of Diseases), and ICD coding for accurate recordkeeping
- Maintain patient records in compliance with HIPAA (Health Insurance Portability and Accountability Act) confidentiality policies
- Operate multi-line phone systems with excellent phone etiquette to answer inquiries, schedule appointments, and provide exceptional customer service
- Support clinical staff with administrative tasks such as filing, data entry, and managing electronic health records (EHR systems) like eClinicalWorks or Dentrix
- Assist with clinic operations including intake procedures, medical office management, and office management duties
- Ensure compliance with health information management standards and clinical confidentiality policies
Experience
- Prior clinic or medical office experience is highly preferred, especially in chiropractic or dental settings
- Demonstrated proficiency with EMR/EHR systems such as Epic, Meditech, Athenahealth, Eaglesoft or Dentrix
- Strong knowledge of medical billing, medical coding (CPT, ICD-9/10), insurance verification, and health insurance policies including Medicare
- Excellent computer skills with Microsoft Office Suite (Word, Excel) and typing skills including 10-key typing for data entry accuracy
- Bilingual abilities are a plus to serve diverse patient populations effectively
- Experience working with health insurance providers and understanding of clinical documentation review processes
- Familiarity with HIPAA regulations and maintaining strict confidentiality of patient information
- Strong organizational skills with clerical experience in filing, faxing, scanning documents, and managing electronic health records
- Exceptional customer service skills with the ability to communicate clearly over the phone and in person in a professional manner
This role is ideal for motivated individuals eager to grow their career in healthcare administration while providing outstanding patient care. We value energetic team players who thrive in busy environments and are committed to excellence in every interaction. Join us today to be part of a supportive team dedicated to improving health outcomes through compassionate service!
Pay: $18.00 - $22.00 per hour
Benefits:
- Employee discount
- Free parking
- On-the-job training
Work Location: In person
