Job Summary
The Tru by Hilton Garland is looking for a part time front desk agent to help us on the weekends (typical shift 3pm - 11pm). In this vital role, you will be the first person and the last person a guest sees at the hotel. Your energy and organizational skills will create a positive first impression for visitors, clients, and team members alike.
Duties
- Greet visitors, clients, and staff with professionalism and enthusiasm, ensuring a warm and welcoming atmosphere
- Answer multi-line phone systems promptly and courteously, directing calls efficiently to appropriate departments or personnel
- Support office management tasks such as supply inventory, mail distribution, and maintaining cleanliness of the front area
- Provide customer support by addressing inquiries, providing information, and ensuring excellent service delivery
Requirements
- Strong computer literacy with proficiency in Microsoft Office Suite
- Excellent phone etiquette with the ability to handle multi-line phone systems efficiently
- Bilingual abilities are highly desirable to serve diverse client needs effectively
- Demonstrated organizational skills with the ability to prioritize tasks and manage time effectively in a busy environment
- Ability to maintain professionalism under pressure while providing outstanding customer service
- Previous Hilton experience is a huge plus (PEP)
Join us as a Front Desk Agent where your proactive attitude and exceptional organizational skills will make a meaningful difference every day! This role is perfect for motivated individuals eager to grow their administrative expertise while delivering top-tier customer support.
Pay: $15.00 - $15.50 per hour
Work Location: In person
