Company: Clean and Press Solutions – Tide Cleaners
Employment Type: Full-Time
Position Overview
Clean and Press Solutions – Tide Cleaners is seeking a highly organized, dependable, and detail-oriented Office Administrative & Operations Assistant to support our growing multi-location operations. This role provides essential administrative support to Human Resources, Operations Management, and company leadership while helping maintain efficient communication and organization across all locations.
The ideal candidate is proactive, has strong follow-up skills, can manage multiple priorities, and enjoys working in a fast-paced environment. This position requires professionalism, confidentiality, attention to detail, and the ability to work closely with employees, managers, vendors, and leadership.
Key Responsibilities
Administrative & Operations Support
- Provide daily administrative support to Human Resources, Operations Manager, and ownership.
- Serve as a communication link between the office, store locations, managers, and leadership team.
- Answer phone calls, emails, and respond to internal requests in a timely and professional manner.
- Maintain organized electronic and physical records.
- Prepare and maintain reports, spreadsheets, forms, letters, and company documentation.
- Track deadlines, pending items, and assigned projects to ensure completion.
- Assist the Operations Manager with daily operational needs and follow-up items.
Support operations by maintaining and tracking:
- Store reports
- Key Performance Indicators (KPIs)
- Operational trackers and spreadsheets
- Customer issue documentation
- Supply orders and inventory needs
- Maintenance requests and follow-ups
- Store communications
- Meeting notes and action items
Assist with:
- Invoice organization and tracking
- Vendor documentation
- Receipt tracking
- Petty cash documentation
- Deposit paperwork
- Basic data entry
Maintain accurate company records including:
- Employee acknowledgments
- Safety forms
- Incident reports
- Training records
- Company policies and documents
Ensure all records are accurate, updated, organized, and easily accessible when needed.
Maintain a high level of professionalism and confidentiality when handling company, customer, and employee information.
Human Resources Support
Assist Human Resources with recruiting, onboarding, employee records, and payroll preparation support.
Responsibilities include:
- Create and manage job postings.
- Review applications and assist with candidate screening.
- Schedule phone, video, and in-person interviews.
- Communicate with candidates throughout the hiring process.
- Assist with onboarding once candidates are selected.
- Follow up on new hire paperwork and required documents.
- Maintain employee files and personnel records.
- Track completion of employee policy acknowledgments.
- Ensure employee documents are completed and submitted accurately and timely.
- Assist employees with basic HR-related questions and escalate confidential or complex matters to HR.
Payroll & Timekeeping Support
- Review employee timecards for missing punches, errors, or discrepancies.
- Communicate with managers regarding timecard corrections.
- Track PTO requests and maintain PTO calendars.
- Assist with payroll preparation reports.
- Help ensure payroll information is accurate and submitted according to deadlines.
- Maintain accurate attendance and timekeeping documentation.
Qualifications
- Previous administrative, office support, HR, or operations experience preferred.
- Experience supporting multiple locations or departments is a plus.
- Strong computer skills including Microsoft Office (Excel, Word, Outlook) and Google Workspace.
- Ability to learn company systems and software.
- Strong attention to detail and accuracy.
- Excellent verbal and written communication skills.
- Strong organizational and time-management skills.
- Ability to prioritize tasks and meet deadlines.
- Comfortable working independently and following up on open items.
- Ability to handle confidential information professionally.
- Positive attitude and willingness to support different areas of the business.
Preferred Skills
- HR or recruiting experience.
- Multi-location business support experience.
- Strong Excel and reporting skills.
Compensation
Up to $22.00 per hour based on experience.
Schedule
Full-Time
Monday – Friday
Benefits & Perks
- Medical, dental, and vision insurance (eligibility requirements apply).
- Paid Time Off (PTO) after eligibility requirements are met.
- Career growth opportunities.
- Opportunity to support a growing organization.
Equal Opportunity Employer
Clean and Press Solutions – Tide Cleaners is an Equal Opportunity Employer. We are committed to creating a professional and respectful workplace for all employees.
Pay: Up to $22.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
