At Essex, increasing Customer Success is a key priority to help us build relationships and grow our business. Vice President of Supply Chain is a highly visible role and has overall responsibility for the Operations, Customer Service, and Purchasing Departments. This position coordinates carefully with other departments to ensure a high level of quality, efficiency, and customer satisfaction, while maintaining optimal inventory levels. This position carries out responsibilities in accordance with the organization’s service standards, food safety policies, core values, and applicable laws. The Vice President of Supply Chain is responsible for planning, developing, and directing their teams to maximize customer satisfaction. This will primarily be done by researching and finding new ways to engage with our customers, suppliers, and colleagues, and improving existing processes and procedures. They will establish service standards for the operations so that quality customer satisfaction is achieved. Directly responsible for strategic development of operational requirements, processes, performance improvements, personnel improvements, and technology to deliver key service outcomes for all customers. Vice President of Supply Chain participates as a member of the Essex Leadership Team.
This job description does not constitute a written or implied contract of employment. This job description is not intended and should not be construed, to be an exhaustive list of all responsibilities, skills, efforts, or work conditions associated with the job. Furthermore, the employer reserves the right to revise or change job duties and responsibilities as the need arises.