Job Summary
We are seeking a proactive and detail-oriented Therapy Scheduler to join our dynamic healthcare team. In this vital role, you will coordinate patient appointments, manage scheduling workflows, and ensure seamless communication between patients, therapists, and administrative staff. Your energetic approach will help optimize clinic operations, enhance patient experience, and support the delivery of high-quality care. The ideal candidate will possess strong organizational skills, good customer service attitude, and a passion for providing exceptional patient service.
Responsibilities
- Schedule therapy appointments accurately using computerized system, ensuring efficient utilization of provider time and resources
- Communicate effectively with patients via phone and electronic messaging to confirm appointments, provide instructions, and address scheduling inquiries
- Maintain up-to-date patient records in compliance with HIPAA regulations and clinical confidentiality policies
- Collaborate with medical staff to coordinate appointment times that align with provider availability and patient needs.
As you grow, your pay can increase by learning the below task:
- Assist with administrative tasks such as filing medical records, insurance verification, and managing multi-line phone systems
- Verify insurance coverage and benefits, including Medicare and health insurance policies, to facilitate smooth billing and authorization processes
Qualifications
- No prior experience required other than computer literacy.
- Excellent customer service skills with the ability to handle phone etiquette professionally in a fast-paced environment
- Demonstrated computer skills including Microsoft Office Suite (Word, Excel) and typing accuracy (10-key typing)
- Ability to review medical documentation thoroughly while maintaining attention to detail and clinical confidentiality.
- Familiarity with health insurance verification procedures and Medicare guidelines is a big plus for advancement.
Join our team as a Therapy Scheduler where your enthusiasm for healthcare administration will directly contribute to delivering compassionate care. We value your expertise in managing complex schedules while providing exceptional support to patients and providers alike. This paid position offers an engaging environment where your organizational talents can truly make a difference!
Pay: From $10.00 per hour
Benefits:
- Employee discount
- Free parking
- On-site gym
- On-the-job training
- Opportunities for advancement
- Paid orientation
- Paid training
- Professional development assistance
- Uniform allowance
Work Location: In person
