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Culinary Services Business and Operations Manager

College of Saint Benedict/Saint John's University
Saint Joseph, MN

Job Details

Full-time
$24 - $26 an hour

Benefits

AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Parental leave
Employee assistance program
Vision insurance
Life insurance
Retirement plan

Qualifications

Customer communication
Microsoft Excel
Data-driven problem-solving
Productivity software
Customer service problem-solving
Data analysis software

Full Job Description

Position Summary

Culinary Services at the College of Saint Benedict invites applications for a full-time (1.0 FTE), benefit-eligible position of Business Manager.

$1,000 sign-on bonus valid through August 31, 2026. Terms applied to sign-on bonus can be provided by hiring manager.

Why Join Us?

The College of Saint Benedict and Saint John’s University offer a competitive and comprehensive benefits package for full-time employees, including:

Health, Dental, and Vision Insurance
18 Paid Holidays Annually
Generous Vacation and Sick Leave
Life and Long-Term Disability Insurance
Tuition Remission for Eligible Dependents
Employer Contributions to a Retirement Plan
Employee Assistance Program with access to free or discounted counseling, legal guidance, financial coaching, and more

Join a committed team dedicated to safety, community, and service in a supportive and values-driven work environment.

To learn more about our benefits, visit mycsbsju.edu/jobs.

The Culinary Services Business and Operations Manager manages departmental financial systems and operations, including accounts receivable and payable, cash handling, and fiscal reporting. The role provides training on culinary service systems, supports the Executive Director and department initiatives, assists with the summer housing program, and ensures excellent service to students, parents, and community members.

This role is designated as essential staff.

Institutional Inclusion Visioning Statement

The College of Saint Benedict (CSB) and Saint John’s University (SJU) believe that an excellent liberal arts education requires an understanding and appreciation of cultural difference and that everyone deserves to feel safe and morally valued. To that end, we will challenge our own practices and systems. Our commitment to an inclusive environment will be incorporated into all decision-making processes. We dedicate ourselves to cultivating an equitable, inclusive community founded on respect for all persons.

CSB and SJU offer competitive salaries and a comprehensive benefits program (click the benefits tab above the position summary section to view more information). For further information regarding our institutions, visit CSBSJU.

The posted wage represents CSB and SJU's good faith estimate of likely compensation at the time of posting. Actual pay will be dependent upon several factors, including the candidate's experience, qualifications, and skills, and may fall outside of the range indicated.

Responsibilities

Data Systems and Financial Management (55%)

Manage all aspects of Culinary Services’ computer and software systems, including meal contract management, timekeeping, point-of-sale systems, and credit card processing. Responsibilities encompass database oversight, user assignments, troubleshooting, and system configuration.
Collaborate with IT Services to ensure effective technology and hardware support.
Oversee all data related to CSB meal plans, including downloading data, updating individual accounts, prorating charges, managing monthly billing, and closing accounts as needed.
Accurately prepare daily, monthly, and year-end revenue and transaction reports, as well as processing monthly meal exchange data with St. John’s University.
Reconcile and manage cash funds for Culinary Services.
Handle accounts payable and receivable, along with cash and credit transactions for Gorecki Dining Center, McGlynn’s, Catering and Events and Clemens Perk.
Compile, analyze and interpret financial data for department leadership.
Assists the Executive Director of Culinary Services with budget review and analysis.

Culinary Services Department and Office Support (45%)

Deliver high-quality customer service and maintain professional communication with students, staff, and external stakeholders.
Oversee time clock and scheduling system software, coordinating the timecard approval process and submitting timecards to payroll bi-monthly.
Train and support student cashiers and staff across all operational areas on systems, procedures, and customer service expectations.
Manages Business Office and Event/Housing Supervisor and student cashier team
Track and manage license renewals that are necessary for the operations of the Culinary Services Department.
Maintain the Culinary Services websites to ensure accurate and clear information regarding department offerings and services.
Assist with various office functions, including answering phones, managing walk-ins, ordering supplies, handling P-Card transactions, and overseeing uniforms and facilitate clear interdepartmental communication.
Handle financial processes including generating customer invoices, managing accounts receivable, and submitting monthly reports to the Business Office, which includes tracking past-due invoices, recording deposits/payments, and managing sales tax documentation.
Assist in summer guest/event housing payment processing and refunds for online reservations to ensure smooth transactions.
Respond to inquiries regarding housing, billing, and event services in a timely, professional manner.
Act as a resource for Culinary Services employees, offering support when their direct supervisor is unavailable.
Supervise and oversee the work of the Business Operations Supervisor and student employees as assigned.

Other duties as assigned.

Qualifications

Minimum qualifications:

Associate degree in Accounting, Business, or a related field; or equivalent education and experience.
Experience with accounting systems and point-of-sale (POS) systems, one or more years preferred.
One or more years of experience in accounts receivable/payable preferred.
One or more years of experience in food service operations preferred.
One or more years of supervisory experience preferred.
Proficiency in Microsoft Office Suite, with strong Excel skills.
Demonstrated ability to prioritize and manage multiple tasks effectively.
Strong accuracy and attention to detail in recording financial transactions and preparing reports.
Demonstrated analytical and problem-solving skills.
Ability to learn quickly and work independently with minimal supervision.
Demonstrated commitment to providing high-quality customer service.
Excellent oral, written, and interpersonal communication skills.
Ability to maintain confidentiality and exercise sound judgment and discretion.
Ability and willingness to work evenings and weekends on a limited basis, typically fewer than 10 dates per year.

Physical requirements:

Ability to perform essential job functions, with or without reasonable accommodations.
Significant keyboard and computer use, prolong sitting, and occasional standing.
Ability to occasionally lift up to 25 pounds, with or without assistance

Travel requirements:

Occasional travel between the campuses of the College of Saint Benedict and Saint John’s University.

To Apply

If you require an accommodation to participate in The College of Saint Benedict hiring process, please contact Human Resources at (320) 363-5500 or [email protected].

It is the policy of CSB to conduct a pre-employment background check. An offer of employment is contingent upon a successful background check. CSB also utilizes E-Verify as part of its onboarding process to confirm work authorization.

The College of Saint Benedict is an Affirmative Action/Equal Opportunity Employer.

The College of Saint Benedict/Saint John's University (CSB/SJU) provides a comprehensive fringe benefit program. This brochure provides a summary of the current benefits offered at the College of Saint Benedict and Saint John's University.

HEALTH INSURANCE
Employees are eligible for coverage in the health insurance plan on the first of the month following date of hire. If you elect medical coverage for yourself, you may also choose to cover your eligible dependents. The employee and CSB/SJU share in the cost of this benefit.

DENTAL INSURANCE
Employees are eligible for coverage in the dental insurance plan on the first of the month following date of hire. If you elect dental coverage for yourself, you may also choose to cover your eligible dependents. The employee and CSB/SJU share in the cost of this benefit.

LIFE INSURANCE
CSB/SJU provides a Basic Life and Accidental Death and Dismemberment (AD&D) policy to employees. This insurance is effective on the first of the month following date of hire. The amount of term insurance provided is based on your annual salary.

You may also purchase additional life insurance in increments of one, two, three, or four times your annual salary. There is also a dependent life insurance package available.

LONG-TERM DISABILITY
After one year of benefit eligible employment, CSB/SJU provides disability coverage in the event of an illness or injury that prevents you from working.

VACATION
Paid vacation is accrued based upon FTE and the number of years employed. Vacation is cumulative from year to year to a maximum of 240 hours.

Employees working 100% time receive the following:

Vacation days per year Years employed
16 days 1-10 years
20 days 11+ years

HOLIDAYS
Full-time employees receive 18 paid holidays a year.

FLEXIBLE SPENDING ACCOUNTS
HEALTH SAVINGS ACCOUNT
These plans allow employees to set aside part of their salary on a pre-tax basis to pay for IRS approved expenses.

VISION PLAN
This voluntary plan offers affordable vision coverage for routine eye exams, eyeglass lenses and frames, and contact lenses. Discounts on hearing exams and hearing aids are also included.

TUITION REMISSION
Tuition remission is an educational benefit provided by CSB/SJU. A full time employee and spouse (if applicable) are eligible for tuition free educational benefits the first full semester after six months of employment. Full time employees may enroll for one undergraduate course per term, which includes summer; up to a maximum of 2 courses per year.

There is also a tuition remission program for dependent children of full time employees. This program provides a financial resource to a son or daughter for meeting the tuition costs of undergraduate education. Eligibility begins the fall or spring semester following 2 years (24 months) of continuous full-time employment.There are also two consortia programs in which CSB/SJU participate where employees' children may apply for scholarships to attend other colleges/universities.

Tuition assistance is also available at Saint John's Preparatory School for the dependents of full-time employees.

PARENTAL LEAVE
A paid leave (up to 15 days) will be granted to eligible employees upon the birth or adoption of a child, pro-rated based on FTE. New employees are eligible for this benefit after twelve months of employment.

SICK LEAVE
Full-time employees earn up to 9 days of sick leave per year, pro-rated based on FTE.
Sick leave is cumulative from year to year up to a maximum of 720 hours (90 days). Employees may also use accumulated personal sick leave to care for ill family members.

EMPLOYEE ASSISTANCE PROGRAM
The Employee Assistance Program (EAP) is a free counseling resource available to
all employees and immediate family members.

RETIREMENT
Defined Contribution Plan
CSB/SJU provides a retirement program for all qualified full time employees. The program is administered by Teachers Insurance and Annuity Association (TIAA).

Enrollment in the retirement plan will be effective the first day of the month following the date of hire unless the employee elects to opt-out.

The employee/employer contributions are as follows:

Year Employee Contribution CSB/SJU Contribution
1 3% 1%

2 3% 3%

3 3% 5%

4 3% 7%

5 3% 9%

Supplemental Tax Deferred Annuity Plan
In addition to the regular plan, a benefit eligible employee may voluntarily elect to contribute to this plan.

CONTACT INFORMATION
Saint John's University College of Saint Benedict
Human Resources Office Human Resources Office
Quadrangle 127 Schoenecker
Collegeville, MN 56321 St. Joseph, MN 56374
Phone (320) 363-5500 Phone (320) 363-5500
Fax (320) 363-6092 Fax (320) 363-6092

Benefits subject to change annually Revised 11/22/24

Position Summary

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