Paradigm Alternative Investments, LLC DBA Colton Alexander Capital Group is a Puerto Rico-based asset management and investment advisory firm. We serve institutional investors, family offices, and high net worth individuals throughout the continental United States. Our comprehensive services include asset management, investment advisory services, and offering our clients direct investments and funds in private markets and real assets, primarily infrastructure, natural resources, energy infrastructure, and agriculture.
As an investment advisory firm, we are committed to the highest standards of professional conduct and client service. Our team combines deep market knowledge with sophisticated financial expertise to deliver superior asset management and investment advisory services.
We are seeking a motivated, hands-on Junior Systems Administrator to support day-to-day Microsoft 365, endpoint, and basic network operations across our affiliated entities. Working under our Infrastructure Engineer — who owns architecture, security, and compliance strategy — you will implement, support, and maintain systems across a multi-tenant environment while growing your technical skills. It is an excellent early-career opportunity to gain real-world experience across Microsoft 365, security tools, endpoint management, and the operational needs of a regulated financial services firm.
Essential Duties and Responsibilities
- Support M365 users, groups, licenses, and basic policies, along with Exchange Online, SharePoint, OneDrive, and Teams operations.
- Administer Microsoft Entra ID (Azure AD) — user and group management, MFA, and basic Conditional Access — executing tasks from predefined policies.
- Troubleshoot email, file-sharing, and collaboration issues for end users.
- Support multi-tenant Microsoft 365 administration across affiliated entities (e.g., Paradigm, Colton Alexander Securities, Colton Alexander Advisors); assist with mailbox migrations between tenants, including mail forwarding and auto-reply configuration during transition periods.
- Assist with password manager / SSO improvementsto reduce login and credential friction for executives and staff.
- Assist with Microsoft Intune: device enrollment (Windows & macOS), basic compliance policies, and application deployments.
- Support and troubleshoot Windows 11 and macOS devices (login, performance, connectivity).
- Monitor Microsoft Defender for Endpoint alerts, perform basic triage, and escalate incidents.
- Help apply Microsoft Purview DLP and retention policies and ensure policies function as intended (no responsibility for designing strategy).
- Help ensure mailboxes and communications for regulated entities are correctly routedinto Global Relay or other designated archiving/retention systems, and flag any accounts not yet properly onboarded.
- Support documentation of cybersecurity due-diligence reviewsfor third-party software and AI tools, and help enforce need-to-know access segmentation between affiliated entities (executing controls defined by leadership, not designing them).
- Manage SharePoint Online and OneDrive permissions, sharing, and sync issues, following leadership's governance policies.
- Support Microsoft Teams and Teams Phone configurations, including call queues and auto-attendants.
- Assist in reorganizing and standardizing SharePoint document libraries and folder structures (naming conventions, permissions cleanup) to address file sprawl, under the direction of the Infrastructure Engineer.
- Run and make minor, guided edits to PowerShell (Graph, Exchange Online) and Azure CLI scripts.
- Troubleshoot basic networking (DNS, DHCP, VPN, Wi-Fi) and escalate complex issues to senior engineers.
- Document issues, resolutions, and procedures, following standard operating procedures and escalation paths.
- Support use of Microsoft Forms and Syntexto reduce manual document handling, under guidance from senior staff.
- Maintain a basic inventory of Microsoft 365 and Dynamics 365 licenses and subscription costs across affiliated entities; support license reassignment as entities restructure.
- Assist with onboarding entities into the Microsoft Partner Program and tracking partner licensing benefits.
- Support efforts to create a consistent user experience across tenants (folder structures, templates, categories, calendar setup).
Experience & Qualifications
- 0–2 years in IT support, system administration, or help desk roles (internship, lab, or project experience acceptable).
- Basic familiarity with Microsoft 365; exposure to Azure, Intune, or endpoint management is a plus.
- Basic PowerShell familiarity and a willingness to learn scripting and automation are preferred.
- An Associate's or Bachelor's in IT or a related field, or certifications (MS-900, AZ-900, CompTIA A+/Network+/Security+), are a plus — none required.
- Exposure to multi-tenant Microsoft 365 environments or regulated/financial-services IT settings is a plus, though not required.
Ideal Candidate Profile
- Early-career IT professional who is curious, dependable, and detail-oriented.
- Strong problem-solver with good communication skills, comfortable asking questions and taking direction.
- Eager to build a career in cloud, security, and systems administration.
Paradigm Alternative Investments is an equal opportunity employer. We are committed to providing a workplace free from discrimination and harassment. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable federal and Puerto Rico law.
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
People with a criminal record are encouraged to apply
Work Location: In person
