General Purpose:
To maintain the integrity of police department records by processing, maintaining, and providing information to the police department and the public.
Supervision Received:
Works under the supervision of the Records Supervisor.
Supervision Exercised:
None.
Desired Minimum Qualifications:
Education and Experience:
- High School Graduate or GED equivalent
Necessary Knowledge, Skills, and Abilities:
- Must be able to effectively communicate both verbally and in writing with a high degree of professionalism with both department members and the public.
- Must be proficient in the use of computers, to include operating and/or learning software programs, databases, office equipment and repairing records management software issues by assisting the IT department with trouble shooting.
- Must have adequate reading comprehension and reasoning abilities to interpret statutes and legal correspondence.
- Must be able to provide exceptional customer service skills and determine the needs of visitors.
- Must be detail oriented.
- Must have a valid Texas driver’s license.
- Must be able to type 40 words per minute.
- Must be dependable and remain flexible with time off requests. The Records Unit is staffed by four people with a minimum staffing requirement of two people.
Tools and Equipment:
Multi-line telephone, computer, copy/fax/scanning machine, office tools, microfilm camera and reader/printer, 10-key, and other equipment commonly associated with an office environment.
Physical Demands:
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit, walk, talk, and hear. The employee is frequently required to use hands to grasp, touch, handle, or feel objects, tools, or controls, and occasionally reach with hands and arms.
The employee must occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this position include vision and the ability to adjust focus.
Occasionally, the need arises for this employee to drive to other locations to perform the tasks of the position.
Work Environment:
The employee typically works inside a controlled environment. The work environment is that associated with an administrative public safety support office.
During exceptional and/or critical incidents, employees must report for duty under conditions that may be uncontrolled including, but not limited to:
- Lack of air conditioning or heating
- Extended hours
- Shift work
- Non-office work environment
- Job assignments outside of normal duties deemed essential for the continuance of public safety services.
Selection Guidelines:
Formal application; resume, evaluation of education and experience; oral interview and reference check; job related tests may be required.
Selection Process for Records Supervisor
- Typing test
- Preliminary Interview
- Reading and Comprehension test
- Complete a Personal History statement
- Pre-background interview
- Background investigation
- Oral review board
- Conditional job offer
- Polygraph exam
- Medical exam
The selection process takes approximately 2-3 months to be completed.
