Lead Central Access Coordinator (NUWAY - Administration) #2114
NUWAY Alliance is currently looking for candidates to work at our Admin location in South Minneapolis in a full-time capacity as a Lead Central Access Coordinator. The ideal candidate would have past experience in mental health or substance abuse experience.
Position Overview
Working with the Admissions Director, this position is responsible for assuring fidelity to internal admissions & funding process, and assignment of intake paperwork and assessments as well as alignment of client funding sources at the time of client admission. The Lead Access Central Coordinator monitors all pending funding and is responsible for ensuring follow up of same. This may include doing benefits verifications with insurance companies and the counties. The Lead Access Central Coordinator interfaces with referral sources, funding sources, staff and clients. The Lead Access Central Coordinator must be able to maintain client confidentiality in accordance with state and federal guidelines and HIPAA requirements.
Qualifications, Skills, Knowledge and Experience
Required:
- Minimum of AA degree in related field
- Age 18 or older
- Demonstrated working knowledge in the field of substance use disorder and/or mental health, in an addiction treatment facility
- High degree of computer literacy including experience using an electronic health records (EHR) system
- Excellent written, communication, customer service, and case management skills
- Able to pass Minnesota DHS background study
- Possess maturity, patience, understanding and empathy with recovering individuals and work with a multidisciplinary team
- Ability to relate to people from diverse backgrounds
- Physical Demands: Sitting for extended periods of time. Daily use of general office equipment. Lifting (max 10 pounds), minimal reaching, bending and stooping. Ability to effectively navigate program or office environment such as ascending and descending steps, passing through doorways and entrances, and accessing program/office facilities.
- 2 years of related experience
- Proficiently understand, follow instructions, and communicate effectively in English. Able to effectively document services in writing formatted in English.
Preferred:
- Bachelor or Master degree in related field
- Skilled consultant and facilitator
- Strong analytical and problem-solving skills
- Strong facilitation, negotiation, investigation and mediation skills
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
NUWAY is an Equal Opportunity Employer
