We are looking for a dynamic and results driven Inside Sales Representative to join our growing team. You will provide support to sales representatives and respond to customer and prospect queries. Our ideal candidate is goal oriented, an excellent communicator, and has knowledge of sales and customer service best practices. We expect you to perform well in a team environment and have exceptional people skills. Ultimately, you should be able to contribute to creating and maintaining good customer relationships and ensuring smooth sales team operations. No cold calling!
Generator Supercenter is a drug free workplace, any incumbent offered a position must successfully pass a drug screen for employment consideration.
Responsibilities
- Provide troubleshooting assistance for customer orders, account statuses and relevant problems.
- Provide data and guides to help the sales team.
- Manage sales tracking tools and report on important information.
- Keep record of sales trends
- Work with account managers to develop specific sales strategies.
- Stay up-to-date with new product and feature launches and ensure sales team is on board.
- Review pending orders and specific customers' requests to ensure excellent customer service and customer experience.
- Suggest sales process improvements.
Skills
- Proven work experience as a Sales support specialist or Sales support associate
- Proficiency with MS Office Suite
- Excellent Typing Skills
- Ability to learn and navigate multiple software platforms
- In-depth understanding of sales principles and customer service practices
- Excellent communication skills
- Analytical and multitasking skills
- Teamwork and motivational skills
Pay: $17.00 - $20.00 per hour
Expected hours: No more than 40.0 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Clerical and Sales Support: 2 years (Required)
Work Location: In person
