Job Summary
We are seeking a highly organized and detail-oriented Receptionist/Administrative Assistant to join our team. This role is essential in providing exceptional customer service and administrative support. The ideal candidate will have experience in office management, be proficient in various software applications, possess excellent communication skills and a strong work ethic. This position requires a proactive individual who can manage multiple tasks efficiently while maintaining a welcoming environment for clients and visitors.
Responsibilities
- Greet and assist patients in a friendly and professional manner.
- Manage multi-line phone systems, directing calls appropriately and taking messages as needed.
- Perform data entry into electronic health record and perform clerical tasks to support daily clinic operations.
- Maintain organized records and assist with calendar management for appointments and meetings.
- Provide customer support by addressing inquiries and resolving issues promptly.
- Collaborate with team members to streamline office processes and improve efficiency.
- Handle correspondence via email and other communication platforms.
- Support administrative functions such as scheduling, organizing files, and maintaining office supplies.
Skills
- Proficient in Microsoft Office Suite (Word, Excel)
- Strong computer literacy with the ability to learn new software quickly.
- Excellent organizational skills with attention to detail for managing multiple tasks effectively.
- Bilingual abilities are a plus for enhancing communication with diverse clients.
- Previous experience as a medical receptionist is advantageous.
- Strong typing skills with an emphasis on accuracy in data entry tasks.
- Demonstrated customer service skills with a focus on phone etiquette and client relations.
- Ability to manage time effectively while prioritizing tasks in a fast-paced environment.
- Experience as a personal assistant or in administrative roles will be beneficial. Join our team as a Receptionist/Administrative Assistant where you can contribute to our mission of delivering outstanding service while developing your professional skills in a supportive environment.
Job Type: Full-time
Benefits:
- 401(k)
- Health insurance
- Paid time off
Work Location: In person
