Under the leadership of the Executive Director of Residence Life and Student Housing at the University of New Mexico and the supervision of the Senior Marketing Representative, the Overnight Student Safety & Operations Coordinator is a professional who supports students within Residence Life and Student Housing (RLSH).
The Overnight Student Safety & Operations Coordinator serves as the primary contact for residence hall safety, student support, and operational continuity during overnight hours. This role provides real-time supervision of student staff, ensures compliance with departmental protocols, and supports incident response, facilities coordination, and administrative operations.
This overnight position primarily includes late-night, weekend, and holiday shifts within the main residential communities on campus, with one consistent weekly shift at the Lobo Rainforest Building. The coordinator also helps connect overnight operations with daytime staff through clear communication, consistent policy enforcement, and proactive identification of trends affecting student safety and residential communities.
The ideal candidate is organized, collaborative, and committed to student development, with the ability to manage multiple priorities and foster an inclusive, engaging residential experience within a Hispanic-Serving Institution.
I. Position Responsibilities:
A. Incident Response & Real-Time Support
B. Incident Report Review & Quality Control
C. Facilities & Operations Coordination
Triage maintenance and safety concerns, contacting emergency maintenance, custodial, or locksmith services as needed
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Submit and verify work orders with accurate documentation
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Monitor recurring facility and safety issues, including locks, lighting, and hazards
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Ensure building walkthroughs are completed, and safety systems remain secure and operational
D. Safety & Risk Mitigation Audits
E. Student Safety Staff Supervision
F. Scheduling & Staffing Coordination
II. Additional Knowledge, Skills, and Abilities
Ability to train, mentor, and supervise student staff
Knowledge of residence life policies, student conduct processes, and crisis response procedures
Strong decision-making and problem-solving skills in high-pressure situations
Effective written and verbal communication skills, including incident documentation
Leadership, conflict resolution, and accountability management skills
Strong organizational, time management, and scheduling abilities
Attention to detail in report review, trend analysis, and operational oversight
Ability to remain calm, professional, and effective during emergencies
Ability to work independently with minimal supervision during overnight hours
III. Work Environment Expectations
IV. Term of Appointment/Reappointment
This position is funded for a two-year term beginning on the employee’s start date and extending through 2028, in accordance with UBPPM #3200, Employee Classifications. Continuation beyond the initial term is contingent upon departmental operational needs. Approved extensions beyond the two-year period will transition to a one-year appointment structure.
See the Position Description for additional information.
