This position will serve as the in-person service point of for students, providing comprehensive support across various campus services, including but not limited to admissions, financial aid, registration, and student accounts. This role focuses on delivering exceptional customer service and creating a seamless experience for students navigating essential and other college-related services. This position work with prospective, admitted, and current students to provide detailed information about and help with all student services processes from admission through enrollment and applying for graduation, ensuring a seamless and customer-service oriented experience.
Associate’s degree or 60 transferrable college credits required. Bachelor’s degree preferred. One (1) year of experience working with students or customers in a service-oriented environment required, preferably in areas of higher education including one-stop centers, enrollment services, admissions, financial aid, registrar’s office, and bursar/student accounts.
Positions are located on the Essex, Dundalk, and Catonsville campuses