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Office Assistant

Disabled American Veterans -
Salt Lake City, UT

Job Details

Full-time
$16.93 - $26.30 an hour

Qualifications

Customer communication
Confidential information handling
Microsoft Excel
Microsoft Outlook
Word embeddings
Administrative experience
High school diploma or GED
Clerical experience

Full Job Description

Department/Location:

110 - Service/NSO Offices “Nationwide”

Job Title:

Office Assistant

Reports To:

NSO Supervisor

Salary Grade:

ý Grade 8

($16.93 - $26.30/hour)

Type of position:

ý Full-time o Part-time

Minimum Hours: 40 hr/week

o Exempt ý Non-Exempt

Job Summary:

The Office Assistant provides foundational administrative and clerical support to National Service Officers and office leadership. This role focuses on routine office operations, customer service, and accurate data and records management in a fast-paced service environment. Work is performed under direct supervision.

Essential Functions:

Provide front desk and reception support, including greeting visitors and answering calls
Respond to general veteran inquiries and route complex matters appropriately
Prepare basic correspondence, reports, and forms
Maintain and organize physical and electronic files
Open, sort, and distribute incoming mail
Schedule appointments and maintain calendars as directed
Process membership payments and routine transactions
Operate standard office equipment (copiers, scanners, fax machines)
Support National Service Officers with administrative tasks as assigned
Perform other duties as directed by supervisor

Essential Skills and Experience:

High school diploma or equivalent
0–7 years of administrative or clerical experience
Basic proficiency in Microsoft Office (Word, Outlook, Excel)
Strong communication and customer service skills
Ability to manage multiple tasks with attention to detail
Ability to maintain confidentiality
General knowledge of legal and/or medical terminology preferred

Degree of Supervision:

No Supervisory Responsibilities

Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands: Job requires sitting up to eight hours a day and standing up to two to four hours a day. Body movement primarily in hand and arm functions associated with normal office activities. Hand and eye coordination, and hand dexterity is required for handwriting and keyboarding over prolonged periods of time. Requires occasional lifting and/or carrying of no more than 25 pounds, and bending, squatting, pushing and pulling.
Work Environment: The noise level in the work environment is usually minimal.

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