About Us:
Chelian Orthodontics is a patient-focused, high-energy practice dedicated to creating confident, healthy smiles. We pride ourselves on delivering exceptional care in a welcoming and professional environment.
Position Overview:
We are looking for a friendly, organized, and detail-oriented Bilingual Front Office Assistant to join our team. As the first point of contact, you will play a key role in creating a positive experience for every patient who walks through our doors.
Responsibilities:
- Greet and check in patients with a warm, professional attitude
- Answer phones and manage a multi-line system
- Schedule and confirm appointments
- Verify insurance and collect payments
- Maintain accurate patient records using Dolphin software
- Coordinate with the clinical team to ensure efficient daily flow
- Provide excellent customer service in both English and Spanish
Qualifications:
- Bilingual (English/Spanish) required
- Orthodontic or dental experience preferred (not required)
- Experience with Dolphin software is a plus
- Strong communication and interpersonal skills
- Highly organized and detail-oriented
- Comfortable with computers and learning new systems
- Positive, team-oriented attitude
- Must be able to travel between our Nashua, NH and Beverly, MA offices (1–2 days per week in Beverly)
What We Offer:
- Competitive pay (based on experience)
- Paid time off
- Retirement plan options
- Supportive and team-oriented work environment
Schedule:
- Full-time (hours based on office schedule)
How to Apply:
Apply directly through Indeed.
Pay: $18.00 - $26.00 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k)
- Employee discount
- On-the-job training
- Paid time off
Work Location: In person
