Job Summary
We are seeking a dynamic and welcoming Host/Hostess to join our vibrant hospitality team! In this role, you will be the first point of contact for our guests, creating a warm and inviting atmosphere that sets the tone for an exceptional dining experience. Your energetic personality, organizational skills, and commitment to guest satisfaction will ensure smooth seating operations and seamless communication between guests and staff. This paid position offers an exciting opportunity to develop your hospitality skills while contributing to a lively, customer-focused environment.
Responsibilities
- Greet guests promptly with enthusiasm and professionalism, ensuring they feel valued from the moment they arrive
- Manage restaurant reservation systems efficiently, including booking, modifying, and confirming reservations using restaurant table management systems such as Aloha POS or Micros POS
- Seat guests at appropriate tables based on availability and guest preferences, maintaining an organized flow of seating arrangements
- Answer incoming phone calls with courteous phone etiquette, providing information about wait times or reservations as needed
- Coordinate with servers and kitchen staff to ensure timely seating and smooth service flow
- Maintain cleanliness and organization of the host stand area, including menus and reservation logs
- Handle guest inquiries or concerns with excellent communication skills, ensuring guest relations are positive and memorable
Experience
- Prior experience as a host or hostess in a fast-paced restaurant environment is preferred
- Demonstrated food service experience with knowledge of restaurant operations and guest services
- Familiarity with restaurant reservation management systems such as Aloha POS or Micros POS is highly desirable
- Strong organizational skills to manage multiple reservations and seating arrangements efficiently
- Excellent communication skills, both verbal and written, along with professional phone etiquette
- Basic math skills for managing waitlists and table counts accurately
- Knowledge of food safety standards and hospitality best practices to enhance guest experiences
Join us in creating memorable moments for every guest! This role is ideal for motivated individuals passionate about hospitality, eager to develop their skills in a lively team environment. We value energetic personalities committed to delivering outstanding guest relations through excellent service and organizational excellence.
Pay: $7.25 - $22.00 per hour
Work Location: In person
