About us
Restora Medical is a modern primary care medical office looking for top talent! At Restora Medical, we seek dedicated professionals who bring valuable experience to our team, embodying a positive attitude and a passion for patient care. Our mission is centered on providing exceptional medical services, and we are committed to recruiting individuals who share our commitment to compassionate and comprehensive healthcare.
Medical Assistant is an important liaison between the patient/family, provider, and other care team members. The Medical Assistant will coordinate patient flow, review charts for current information, and ensure the appropriate paperwork accompanies the patient to the room. Enter pertinent history. Act as a resource and cross cover as needed. Serve as a trainer and mentor to new associates.
Job openings:
Hours of operation:
- Typical start time: 8am
- Typical End time: 5pm, 7pm some days
Work Remotely
KEY RESPONSIBILITIES
- Greet and prepare patients for provider examination by obtaining patient history, chief complaint, current medications, medical history, allergies, surgical history, family history, social history and other preventative medicine reviews, take patients vitals, and records information in the patient electronic medical record
- Assist provider with examination, treatments, and procedures as directed
- Maintain complete and detailed records, electronically in the EMR, of patients’ information
- Measure and records vital signs and records them in the EMR
- Accurately and professionally handle all front-desk operations, including answering phones, greeting patients, scheduling appointments, addressing routine inquiries, and triaging calls
- Maintain patient medical records in accordance with the center's policy
- Explain treatment procedures, medications, diets, or providers’ instructions to patients
- Prepare both patient and room for examination
- Complete patient phone calls including, but not limited to, proactive care coordination, medication reminders, appointment reminders, transitional care management, and complete documentation with telephone encounters accordingly.
- Provide both patient and provider support during procedures by handing instruments or equipment to the physician as directed
- Clean and sterilize instruments and equipment after use and dispose of contaminated supplies
- Perform clinical duties including administration of oral and injectable medications, irrigation of ears, dresses and bandages wounds and incisions, starts and monitors IV infusion, and assists physicians with any/all procedures as requested
- Perform in office CLIA-waived lab tests
- Accurately complete electronic medical record to include medical services rendered, test results, and supplies used
- Monitor disposable inventory and places orders for medical supplies and pharmaceuticals as requested
- Draw blood and process specimens for send-out
- Obtain authorizations according to the patient's insurance policy for any tests, therapies, DME, etc. ordered by the provider.
- Provide patient education as directed by the provider
- Assist front office tasks by performing additional clerical duties, including: patient check-in/out, referrals, prescription medication management, inbound/outbound telephone calls etc.
- Help maintain an adequate inventory of office medications and medical supplies and orders as needed
- Assist in onboarding and training new Team Members
- Assist with inventory and maintaining office supplies
- Additional duties as assigned
Position Requirements/ Skills:
- High school diploma or equivalent required
- Completion of Accredited Medical Assistant program, preferred (RMA or CMA)
- Minimum of 1 year of experience as a Medical Assistant
- Reliable transportation
- CPR certification, preferred
- IV Start Certification, preferred
- Phlebotomy experience, preferred (knowledge of various collection methods and testing, such as bleeding times, collecting donor blood, bedside testing, and preparing specimans)
- Knowledge of medical coding, preferred
- Knowledge of HIPPA, preferred
- Knowledge of OSHA, preferred
- Basic computer skills, including familiarity with electronic medical records
- Must be able to display excellent telephone and switchboard etiquette
- Proficient with Google Suite (Drive, Docs, Sheets, Slides) and Microsoft Office (Word, Excel, PowerPoint) for real-time collaboration
Physical Requirements:
- Full range of body motion, including handling and transferring patients, manual and finger dexterity; including eye-hand coordination
- Requires standing, walking, pushing, bending, kneeling, and reaching at arm’s length and overhead in a clinic for prolonged periods of time
- Requires ability to sit or stand for prolonged periods of time
- Must be able to lift and move patients and medical equipment as needed
- Requires ability to lift/carry up to 25 lbs
- Have own means of transportation
Key Attributes/ Skills:
- Has a contagious and positive work ethic, inspires others, and models the behaviors of core values and guiding principles
- An effective team player who contributes valuable ideas and feedback and can be counted on to meet commitments
- Handles challenges with energy and passion
- Pursues activities with focus and drive, defines work in terms of success, and can be counted on to complete goals
- Demonstrated ability to handle data with confidentiality
- Ability to work independently with minimal supervision
- Excellent organizational, time-management, and multi-tasking skills with strong attention to detail
- Excellent written and verbal communication skills; must be comfortable communicating with patients, providers, insurance
- Strong critical thinking and problem-solving skills
- Appreciation of cultural diversity and sensitivity toward target patient populations
Restora Medical is an Equal Opportunity Employer. Our policy is clear: there shall be no discrimination on the basis of age, disability, sex, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity, or sexual orientation.
Job Types: Part-time, Per diem
Pay: $15.00 - $20.00 per hour
Benefits:
- Flexible schedule
- On-the-job training
Work Location: In person
