JOB TITLE
Dental Care Coordinator
REPORTS TO
Dental Office Manager
SUPERVISION EXERCISED
N/A
FLSA STATUS
Non-Exempt
SALARY RANGE
$25.00 - $35.00
JOB SUMMARY
The Dental Care Coordinator serves as the primary link between outreach, education, pop-up dental services, and connection to primary care services. This position plays a central role in planning, coordinating, promoting, and supporting community-based dental pop-up clinics designed to increase access to oral health services for rural and underserved populations.
The Dental Care Coordinator functions as both an outreach specialist and enabling services team member, ensuring patients successfully access dental care, remain engaged in ongoing treatment, and are connected to comprehensive medical, dental, and community resources when needed. The position supports continuity of care through patient navigation, appointment management, referrals, education, follow-up activities, and community partnership development.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Coordinate pop-up dental clinic schedules and logistics with schools, childcare centers, senior housing facilities, community centers, and other community partners.
- Develop and maintain positive working relationships with community organizations and service sites.
- Promote awareness of available dental and primary care services through outreach and education activities.
- Represent the health center at community meetings, events, and outreach activities.
- Assist with recruitment and engagement of patients for pop-up clinic services.
- Serve as the primary point of contact for patients participating in pop-up dental services.
- Conduct direct outreach to patients, parents, caregivers, and families regarding available services.
- Schedule appointments and manage clinic rosters to maximize utilization of available appointment slots.
- Perform appointment reminders and confirmations to reduce no-show rates.
- Assist patients with registration, eligibility screening, and sliding fee discount enrollment.
- Facilitate referrals to fixed-site dental clinics, specialty providers, primary care providers, and other community resources.
- Coordinate follow-up care and ensure treatment recommendations are completed.
- Provide warm handoffs to medical, dental, behavioral health, pharmacy, and enabling service programs as appropriate.
- Performing other functions or duties as assigned
KNOWLEDGE, SKILLS, AND ABILITIES
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Strong relationship-building
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Strong written and verbal skills
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Good time management, organizational, and problem solving skills
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Ability to present in a professional manner benefiting the organization
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Ability to work as a member of an interdisciplinary team and in an interagency collaboration
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Strong computer skills (Microsoft Office – Word, Excel).
EDUCATION
High School Diploma or GED required.
EXPERIENCE
Two years in dental, social services or clinical setting preferred.
CERTIFICATE/LICENSE
N/A
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.
The noise level in the work environment is usually moderate.
MACHINERY AND EQUIPMENT USED
Personal computer and printer, copier, calculator, telephone, and facsimile machine
NOTE
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All applicants made a conditional offer of employment must cooperate fully with background investigations. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
Reviewed with employee by:
____________________________________ ________________________
Manager’s Name Date
Received and accepted by:
____________________________________ ________________________
Employee’s Name Date
NOTCH is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
