We are seeking a friendly and outgoing candidate to join our practice. Candidates should have proficient computer skills and general knowledge of medical services. The candidate must also be able to multi-task, be self-motivated, and have strong time management skills.
Job Duties/Responsibilities to include but are not limited to:
- Patient interaction (greeting patients for appointments, talking about supplies/services)
- Managing phones (scheduling, gathering new patient info, triage)
- Scheduling/confirming appointments with current and new patients (phone, e-mail, text)
- Audit upcoming appointments – physician or third party referral/order has been received if required, intake forms emailed/received/completed, etc.
- Ability to gather accurate insurance information from patients
- Managing patient intake forms, scanning, and data entry
- Collecting payment, co-pays, etc. from patients at time of service
- Working closely with the provider to ensure good patient flow
- May assist with insurance billing and benefit verification
- Triaging patient needs – walk-in, appointments, selling products/supplies
- Preparing and receiving shipments/ensuring accuracy of outbound and inbound shipments
- Helping with special projects, promotions, etc. as needed
Position Qualifications:
- Strong communication skills in person and on the phone
- Ability to effectively communicate with hearing impaired
- Proficiency in Microsoft Office, Excel and office EMR system a plus
- Familiar with HIPAA guidelines. Training will be provided.
- Honesty, Flexibility, Multi-tasker, Friendly
- Bilingual in English/Spanish is a plus
Schedule:
- 20 - 37.5 Hours per week. Willing to consider part-time (ex: 8-12, 1-5)
- Monday to Friday
Education:
- High school / Some College / College (preferred)
Experience:
- Customer service: 1 year (Preferred)
- Computer skills: 2 years (Preferred)
Job Type: Part-time
Pay: $19.46 - $20.29 per hour
Expected hours: 20.0 – 37.5 per week
Benefits:
Experience:
- Appointment scheduling: 1 year (Preferred)
- Insurance verification: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Ability to Commute:
- Austin, TX 78745 (Required)
Work Location: In person
