PGS USA is seeking a highly professional and customer-focused Luxury Retail Armed Security Officer to provide a discreet and elevated security presence within a prestigious luxury retail environment.
Join PGS USA – Protecting What Matters Since 1996
Are you ready to take your career to the next level with a trusted leader in the security industry? Since 1996, PGSUSA has been dedicated to providing exceptional security solutions across America. We're on a mission to find the best security professionals to join our growing team.
When we started platinum group security, we did so with the knowledge that we had the experience and the expertise to provide the best service in the industry. Set out to create an environment founded upon the principles of protection, customer service and reputation. dedication and commitment were always the driving force of our growth and with nearly 30 years behind us platinum group security has emerged as one of the premier security companies in South Florida and across the United States.
The demand for better security personnel will always be the foundation for change. As a result expenses continue to rise and cost is more relevant today than it has ever been. While most security companies compromise by hiring inexperienced personnel, PGSUSA has taken the opposite approach, working smarter and looking only for the best and the brightest. We look for other ways to reduce cost by limiting turnover, creating more opportunity from within, and integrating technology. we realize that compromising our personnel will compromise our reputation. It is our desire to lead! We believe that hospitality combined with the latest technology implemented using a cost-effective approach is the future of our industry. Our strength is experienced employees, strong leaders, and successful integration.
If you’re passionate about safety, skilled in customer service, and eager to make a difference, we want to hear from you! Apply today and become a part of a company that values loyalty, integrity, professionalism, and excellence. Together, we protect what matters most.
Your Career Starts Here!
Key Responsibilities:
-
Maintain a highly visible, polished, and professional security presence while creating a welcoming and respectful environment for clients, employees, and visitors.
-
Protect personnel, customers, high-value merchandise, facilities, and company assets from theft, unauthorized access, damage, and other security threats.
-
Monitor the property and conduct routine security checks to identify suspicious activity, safety hazards, security vulnerabilities, or policy violations.
-
Provide exceptional customer service while maintaining appropriate security protocols, professional boundaries, and discretion.
-
Interact professionally and confidently with clients, VIP guests, executives, employees, vendors, contractors, and members of the public.
-
Respond promptly and appropriately to security incidents, emergencies, alarms, and other situations requiring security intervention.
-
Use strong communication, sound judgment, and de-escalation skills to manage tense or potentially confrontational situations.
-
Collaborate with law enforcement, emergency services, client management, and company leadership when necessary.
-
Accurately document and report incidents, activities, observations, and security concerns using company-approved procedures and documentation.
-
Assist with deliveries, vendor access, and clerical or administrative duties when needed.
-
Immediately report security concerns, hazards, suspicious activity, or policy violations to the appropriate personnel.
-
Maintain strict confidentiality and discretion when handling sensitive information involving clients, employees, merchandise, and business operations.
-
Maintain all required Florida armed security licenses and comply with applicable state regulations, company policies, and client procedures.
Physical Requirements:
-
Ability to sit, stand, and walk for extended periods.
-
Ability to lift and carry objects weighing up to 25 pounds.
-
Must be capable of functioning independently and remaining calm in high-pressure or intense situations.
Qualifications:
-
High school diploma or equivalent.
-
Valid Florida Class D and Class G Security Officer License
-
Prior experience in security, law enforcement, military, or a related field is preferred.
-
Strong interpersonal and communication skills.
-
Ability to work effectively in high-stress environments while demonstrating professionalism and sound judgment.
-
Must pass a background check and drug test screening.
Work Environment:
-
At one of our Luxury Retail sites in Palm Beach, FL.
Why Join PGSUSA?
-
Competitive compensation and benefits.
-
Supportive team environment with opportunities for growth and career advancement.
-
A commitment to training and professional development.
Application Process:
To apply, please submit your resume, a copy of your valid D and G security licenses.
Equal Opportunity Employer:
PGSUSA is an equal opportunity employer. We welcome candidates from diverse backgrounds and experiences to apply.
