Dispensary Associate
Location: NewLeaf cannabis dispensary, Fairmont, WV
Position Overview:
Under the supervision of the Manager, the Dispensary Associate will assist with daily dispensary operations including opening and closing procedures, patient check-in, patient communication and consultation, order fulfillment, inventory management, point-of-sale transactions, product packaging and labeling, dispensary organization, and cleaning.
The ideal candidate will have previous retail or customer service experience, strong communication skills, attention to detail, and a passion for helping patients navigate medical cannabis products in a compliant and compassionate environment.
Minimum Qualifications (Skills, Knowledge, and Abilities):
- Must have flexible availability, including evenings, weekends, and holidays.
- Must be 18 years of age or older and possess a high school diploma or GED.
- Must successfully pass a criminal background check.
- Passion for providing high-quality cannabis medications and exceptional patient care.
- Empathy and compassion when working with patients.
- Ability to educate patients on the benefits and potential side effects of cannabis medications.
- Ability to dispense cannabis medication in strict compliance with company SOPs and state law.
- Experience using Microsoft Office and various software platforms for sales transactions and inventory tracking.
- Strong interpersonal, written, verbal, and non-verbal communication skills.
- Ability to organize, prioritize, and manage multiple tasks efficiently.
- Previous retail, inventory, or point-of-sale experience preferred.
Major Areas of Responsibility include:
- Conduct dispensary opening and closing procedures.
- Receive patient documentation and complete patient check-in processes.
- Communicate and consult with patients regarding cannabis medications and products.
- Conduct accurate point-of-sale (POS) transactions.
- Ensure strict compliance with all West Virginia medical cannabis regulations and company Standard Operating Procedures (SOPs).
- Maintain cleanliness and organization throughout the dispensary.
- Respond to patient calls and emails regarding products, education, and general information.
- Manage patient records using approved software platforms.
- Maintain and update patient and product databases as needed.
- Fulfill patient orders including online and phone orders, packaging, labeling, and order assembly.
- Perform additional duties as assigned by management.
Schedule & Physical Requirements
- Must be able to work approximately 12–32 hours per week based on dispensary needs and operating hours.
- Applicants must have flexible availability, including mornings, evenings, weekends, and holidays.
- Position requires standing, walking, or sitting for extended periods of time.
- Must be able to use hands for manual tasks and lift or move up to 20 pounds (or more with assistance).
Nothing in this job description restricts the company’s right to assign or reassign duties and responsibilities to this position at any time. Reasonable accommodations may be made in appropriate circumstances to enable individuals to perform the essential functions of the position.
Reports To: General Manager
FLSA Status: Regular Non-Exempt
About Us: NewLeaf is a West Virginia medical cannabis dispensary is founded by medical and cannabis professionals who are dedicated to providing quality care, cannabis education, and the best possible cannabis products to patients in the Mountain State. Our mission is to increase patient knowledge, create positive patient outcome, and improve quality of life for all. NewLeaf is an equal opportunity employer. We are committed to improving the communities we serve. We celebrate diversity and we are committed to an inclusive environment for all employees.
Job Type: Part-time
Pay: From $15.00 per hour
Benefits:
Experience:
- Cannabis Industry: 1 year (Preferred)
Ability to Commute:
- Fairmont, WV 26554 (Required)
Work Location: In person
