Duties
- Install, maintain and repair heating, ventilation, and cooling units for both commercial and residential customers. Diagnose and repair of electronic, mechanical and electrical components of these systems.
- Travel to job sites in service area, and work with dispatch to ensure schedule is maintained and delays are properly communicated to customer.
- Be available to work nights or weekends, on a rotating basis, to service emergency needs of our customers.
- Maintain good working order of company vehicle including refueling as necessary and reporting any mechanical issues. Vehicles should be washed on a regular basis.
- Maintain proper stock, parts, tools, and safety equipment in the vehicle.
- Understand company pricing and generate appropriate customer invoice at job site. Obtain customer signature at completion of job. Obtain correct customer information including email address.
- Document all installed equipment upon arrival: make, model, serial number, type of fuel, necessary test measurements, and pictures as necessary.
- Diagnose diverse service issues, obtain any replacement parts, calibrate system to manufacturer’s recommendations, and explain fully to customer what the issue is and what is needed to correct.
- Participate in company provided training opportunities on latest industry technologies.
- Identify and report to home owner potential opportunities for additional business (newer system, service contracts, and additional services).
Skills
- Three to five years experience in HVAC service, maintenance, and troubleshooting and correcting diverse HVAC service issues.
- Good analytical skills and attention to detail with ability to read and interpret blueprints, plans, and manuals.
- Excellent customer service skills with desire to exceed customer expectations.
- Ability to work independently in a timely manner, making sure job is done correctly the first time.
Other Requirements
- Well groomed, neat appearance.
- Valid driver’s license and clean driving record.
- Valid social security number.
- Must be able to pass drug test(s) as required by company.
- Lift up to 50 pounds; be able to push, pull, carry or maneuver heavier items (with additional manpower or appropriate devices); carry ladders; work from heights, work in small crawl spaces.
- Observe all company procedures and safety rules.
- Maintain accurate time records and send to payroll when required.
- Work as part of our team to ensure customer satisfaction.
Location: This position requires working out of our Urbana Office. We are looking for applicants from the Bellefontaine, Marysville, Springfield, Urbana area.
What We Offer
- Great Pay Based off Experience
- Paid Holidays
- Paid Vacation
- 401K w/ Company Contribution
- Health & Dental Benefits
- Short & Long Term Disability (Paid by Company)
Job Type: Full-time
Pay: $22.00 - $30.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- HVAC: 2 years (Preferred)
License/Certification:
Work Location: In person
