Position Summary
Long Wave Inc is seeking a highly experienced Senior Product Support Manager to lead Integrated Logistics Support (ILS) planning, execution, and sustainment activities for advanced training systems and defense-related products. This role is responsible for developing, integrating, and managing lifecycle product support strategies that ensure operational readiness, reliability, and long-term sustainability for our customers.
The ideal candidate brings extensive experience in the defense industry, a strong background in lifecycle logistics, and a proven ability to interface with engineering, manufacturing, program management, and U.S. Government customers.
Key Responsibilities
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Lead the development, execution, and management of comprehensive Integrated Logistics Support (ILS) strategies across the product lifecycle.
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Oversee planning and analysis for logistics elements including:
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Maintenance Planning
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Supply Support
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Technical Data & Publications
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Support Equipment
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Training & Training Support
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Facilities Planning
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Packaging, Handling, Storage, and Transportation (PHS&T)
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Reliability, Maintainability, & Availability (RMA)
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Sustaining Engineering and Field Support
- Manage logistics scope, cost, schedule, and performance within assigned programs.
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Serve as the primary logistics interface to both internal stakeholders and external customers, including DoD program offices and prime contractors.
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Lead Logistics Product Data (LPD) development and associated deliverables (LSA, LORA, FMECA, TIR, provisioning, etc.).
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Support development of contract proposals, BOEs, and logistics-related cost estimates.
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Ensure compliance with DoD, MIL-STD, GEIA, and customer requirements relevant to logistics support and sustainment.
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Coordinate development and delivery of training materials, technical manuals, IETMs, and instructional content.
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Drive sustainment readiness activities including sparing analysis, obsolescence management, and configuration control.
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Support fielding activities, installation, deployment, and long-term support planning for delivered systems.
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Lead and mentor logistics specialists, analysts, and support personnel as needed.
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Bachelor’s degree in Logistics, Engineering, Business, or related field.
Equivalent experience may be considered. -
8+ years of professional experience in Integrated Logistics Support, Product Support Management, or related defense logistics roles.
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Strong understanding of DoD acquisition processes, sustainment phases, and applicable logistics standards (e.g., MIL-STD-1388, GEIA-STD-0007, MIL-HDBK-502).
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Experience preparing and managing logistics deliverables in accordance with contract requirements.
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Proven ability to lead cross-functional teams and manage complex sustainment efforts.
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Experience working with government customers, primes, or direct DoD programs.
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Ability to interpret engineering drawings, system specifications, and technical documentation.
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Excellent communication, briefing, and customer engagement skills.
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Active DoD Secret security clearance.
Preferred Qualifications
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Master’s degree in Logistics, Systems Engineering, Program Management, or related field.
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DAU/DAWIA certification in Life Cycle Logistics (Level II/III).
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Active DoD Top Secret security clearance.
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Experience supporting training systems, simulators, or defense hardware production.
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Familiarity with LPD/LSAR tools and logistics databases.
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Certified Product Support Manager (PSM) or equivalent credential.
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Experience with Earned Value Management (EVM) and developing BOEs.
Position Benefits:
As a full-time employee of Long Wave, you are eligible for our benefits package including:
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Competitive Salary
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Medical, Dental & Vision coverage
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401k
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Educational Assistance
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Life Insurance
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Employee Assistance Programs & Work/Life Solutions
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Paid Time Off
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This position’s standard work schedule is a 9/80. The 9/80 schedule allows employees who work a nine-hour day Monday through Thursday to take every other Friday off.
EOE AA M/F/Vet/Disability
Long Wave Inc. is a Small Business defense contractor headquartered in Oklahoma City, OK. We are an industry leader in the installation and maintenance of Very Low Frequency/Low Frequency/High Frequency (VLF/LF/HF) communication systems, software development, software, and hardware installation, Nuclear Command and Control Communication (NC3), Contract Support Services (CSS), and systems engineering. We have grown into an agile company based on experience, trust, and integrity. Long Wave is the best Strategic Communications Small Business in America. As a leader in services and solutions, software, and engineering products, we make certain that our abilities are as diverse and unique as our customers.
As a government contractor, we specialize in:
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Engineering
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Tower and Antenna Maintenance and Installation
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Software Development
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Software and Hardware Installation
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Operations and Maintenance of Government Facilities
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Information Technology and Cybersecurity Services
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Simulation and Training
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Program Management Services for Various Agencies and Clients
Staffed with retired military, senior engineers, and support personnel from industry, we have helped to design and implement some of the United States Military’s most critical and innovative communications technologies. Our subject matter experts have hundreds of years of combined experience operating, maintaining, and modernizing communications suites around the world and our software developers have decades of experience analyzing, architecting, developing, testing, and deploying software solutions for the United States Navy and commercial customers.
Our military men and women around the world count on Long Wave to provide services for many of today’s modern military communication programs. Some of our accomplishments include:
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The Clarinet Merlin Receiving System (CMRS), a shore-based communications system that continuously monitors emergency transmissions from buoys launched from United States Navy submarines;
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A Command and Control (C2) Dashboard, which provides databases for operational and maintenance support for the United States Navy’s Take Charge and Move Out (TACAMO) leadership;
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Long Wave developed Trainers and Stimulators that provide mission rehearsal capability, which can completely simulate a communication suite with integrated voice and data communications.
Long Wave is proud to have been supporting the United States Military since 1995.
