We kindly request that staffing agencies and recruiters refrain from contacting us regarding this job posting. Thank you for your understanding.
Title: Inside Sales Representative
Reports to: Inside Sales Manager
Summary:
Responsible for tactical and strategic account management that achieves overall growth of assigned accounts by helping our customers produce the best products through offering the best solutions. The successful candidate should be goal oriented, have proven experience meeting goals & objectives, be proficient with the Microsoft Office suite of business tools, excel at multi-tasking and demonstrate excellent verbal & written communication skills. Hybrid potential after training.
Responsibilities:
- Collaborate with the field sales team to build and maintain a quality sales pipeline by providing highly compelling customer sales proposals and assisting with RFP’s / RFI’s received from customers via phone, email & e-Commerce.
- Business acumen will include industry experience along with a strong knowledge of industrial distribution, account management, product knowledge in the genre of fasteners, electro-mechanical components, and adhesive bonding and sealing solutions.
- Gain insightful knowledge of customers in a supportive and consultative manner that provides excellent customer service by sharing the product & service offering which is best suited to each customer’s individual needs.
- Process & expedite customer orders as needed, ensuring all customer quality requirements are properly documented and delivered.
- Actively participate in product training & focused marketing projects with key supply partners.
- Source new sales opportunities through inbound lead follow-up and outbound calls and emails
- Maintain a monthly sales goal and work on quotes and customer requests by suggestive selling
- Enter orders, close sales, and achieve quarterly quotas
- Research accounts, identify key players, generate interest, and work with field sales representative to develop accounts
- Maintain and expand your database of prospects within your assigned territory
- Team with partners to build pipeline and close deals soliciting new contacts within new and existing accounts (i.e., Engineers, Buyers, and Requisitions)
- Expediting or preventative expediting for your customers when necessary
- Learn and understand customer needs and requirements
- Attend seminars and tradeshows if applicable
- Other duties as assigned by management
Requirements:
- BA/BS degree and/or equivalent inside sales and customer service experience
- 1+ Years’ experience meeting and exceeding sales quotas/goals
- Goal-oriented with the ability to multi-task under pressure
- Strong phone presence
- Proficient with Microsoft Office Suite
- Ability to multi-task, prioritize and manage time effectively
Hardware Specialty Co., Inc. does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
COVID-19 considerations:
During the COIVD Pandemic, all employees may be required to complete a daily online health assessment, wear masks when unable to social distance, wash hands frequently, handshake free zone, adhere to company travel restrictions, and all CDC requirements.
Job Type: Full-time
Pay: $52,000.00 - $55,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
Application Question(s):
- Are you willing to undergo a background check, in accordance with local law and regulations?
- At times, competing priorities and unpredictable workloads can present a challenge to efficient completion of daily tasks. Please share your personal philosophy and approach to managing multiple projects when available bandwidth is limited.
- Please share what you consider to be an important sale you were responsible for and the process how you managed the opportunity to success.
- Please share a project / task you worked on that was ultimately unsuccessful and your personal thoughts in hindsight of what you could have done differently to achieve a positive outcome.
- What are your salary expectations?
Experience:
- Sales: 1 year (Preferred)
Work Location: Hybrid remote in Marlborough, MA 01752
