Job Summary:
Responsible for supporting Neumo's compliance program, including submerchant onboarding and due diligence, transaction monitoring, compliance operations, vendor oversight, and compliance reporting.
Duties and Responsibilities:
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Conduct KYB reviews of government entity submerchants.
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Review onboarding documentation for completeness and accuracy.
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Perform sanctions and watchlist screening reviews.
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Assist with risk assessments and underwriting support.
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Review and investigate transaction monitoring alerts.
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Escalate potentially suspicious activity to compliance management.
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Document investigative findings and case outcomes.
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Maintain monitoring records and supporting evidence.
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Support complaint management and resolution tracking.
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Maintain compliance records and reporting.
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Assist with regulatory and sponsor bank requests.
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Coordinate compliance-related audits and examinations.
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Support policy and procedure maintenance.
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Track vendor due diligence and ongoing review requirements.
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Maintain vendor compliance documentation.
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Coordinate periodic vendor assessments.
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Prepare compliance reporting and management dashboards.
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Track key compliance performance indicators.
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Assist with board and management reporting.
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Perform other duties as assigned.
Education and Experience:
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Bachelor's degree preferred, or the equivalent amount of related experience.
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Prior experience in BSA/AML, KYB/KYC, underwriting, or payments compliance preferred.
Knowledge, Skills and Abilities:
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Working knowledge of sanctions screening, transaction monitoring, and merchant underwriting practices.
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A moderate knowledge of Microsoft Office Suite.
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Excellent verbal and written communications skills.
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A moderate degree of analysis, creativity, and critical thinking skills.
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Ability to manage confidential and sensitive information with discretion.
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Demonstrate the principles of good customer service to all customers and colleagues.
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Demonstrate compliance with all company policies and/or regulations.
Work Environment:
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The noise level in the work environment is usually moderate as the employee works in an open-floor office environment, in an individual workstation, using a telephone and computer.
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Employees are required to work evenings and weekends, as necessary.
Physical Demands:
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Must be able to remain seated for extended periods, work at the computer several hours a day, five days a week.
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Regular use of a computer and other office machinery, such as printers and copy machines.
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Occasional movement around the office.
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Frequent communication via telephone.
Neumo Summary:
With the backing of four decades of public sector expertise and corporate capability, Neumo has successfully supported government services. Neumo was honored and recognized for four (4) consecutive years as a GovTech 100 Company representing the top 100 companies focused on making a difference in and selling to state and local government agencies across the United States.
Neumo is committed to helping communities thrive and brings a wealth of experience combined with innovation. Today, Neumo offers more administrative and financial support to government officials than any other organization. And with a responsive, client-focused approach, we foster partnerships that give our customers the certainty they need to accomplish more.
Neumo offers a competitive benefits and compensation package and are looking for team members who will thrive in our dynamic environment.
Neumo is an Equal Opportunity Employer. Selection for a position will be made without regard to race, religion, national origin, sex, political affiliation, marital status, non-disqualifying physical handicap, and age.
