Job Title: Sr. Tenant Coordinator
Department: Tenant Coordination
Reports To: Director, Construction & Tenant Coordination
Classification: Exempt, Full-Time
Location: Primarily remote with regular onsite presence required at Palisades Center.
Summary
The Senior Tenant Coordinator will be responsible for coordinating all phases of the tenant construction process as it relates to tenant store designs and build-outs. The Senior Tenant Coordinator manages all tenant improvement projects at the malls, collaborating closely with mall staff to open businesses on time with as little disruption as possible to mall operations. In addition, the Sr. Tenant Coordinator will be responsible for small Landlord Work projects and assisting the VP of Construction in larger Landlord Work Projects. This position is remote with regular onsite presence required at Palisades Center.
The successful candidate will possess strong coordination skills and will have demonstrated accomplishments in a growing retail portfolio and in meeting the tenant coordination goals and objectives of the portfolio. This individual will be a valued member of the SREG team.
Essential Duties and Responsibilities
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Actively track jobs in Construction Manager and on the Tracking Spreadsheet.
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Establish an initial connection with the Tenant and send out the Tenant Information Package.
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Work to obtain Tenant drawings (Plans, work scope, and signage) promptly or per the requirements in the lease.
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Review Tenant drawings, including but not limited to Preliminary plans, final construction plans, signage, or work scope to maintain Landlord’s standards. Reviewing the Tenant’s plans in relation to compliance with the lease and landlord requirements. Comment on plans to have Tenant update final plans before permit. Once the Tenant’s work is started, coordinate with the on-site Mall management team to ensure the Landlord and Tenant’s plans are being followed.
Establish schedules and monitor to ensure timely completion and opening.
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Coordinate and run weekly/b-weekly calls with the Mall team and leasing, while maintaining daily notes within SREG’s Construction Manager program.
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Palisades Center (only)
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On-site, two to three days a week.
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Meet on-site with Specialty Leasing Tenants to develop work scope and prepare existing plans for Tenant’s permit application.
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Attend required Leasing meetings/calls.
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Maintain a relationship with the Mall Team and Local AHJ.
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Coordinate with Mall Management for Pre-construction meetings. Attend meetings as required.
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Mediate construction issues with Tenant Build Out.
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Maintain Criteria Manuals, Rules and Regulations.
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Request: LOD, Room Condition Surveys, Photos, Dimensions, etc. for existing spaces to assist Leasing, Legal, and Tenant Coordination plan reviews.
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Provide LOI and Lease Draft Comments.
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Review leases to determine landlord work, dates, tenant allowances, and other pertinent lease details.
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Provide superior client service;
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Positively and proactively collaborate with everyone in the Company in any way needed to further the leasing and marketing of mall properties to achieve, sell, and provide world-class service to all our constituents.
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Maintain client confidence and protect operations by keeping proprietary information confidential.
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Perform other duties as required.
Qualification Requirements;
Education and/or Experience
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Bachelor’s degree in a related field (Architecture, Interior Design, or Construction Management).
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5+ years’ experience in a related field preferred but not required.
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Software experience with Yardi and BlueBeam preferred.
Knowledge/Skills
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5 + years of experience working as a Tenant Coordinator or Construciton Manager in the retail shopping industry.
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Knowledge of basic building design and systems.
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Knowledge of real estate, building operations and systems, facilities, and construction.
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Demonstrated experience in reading construction documents and specification manuals.
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Architectural background and sense of style.
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Knowledge of Landlord/Tenant lease language as it relates to Landlord/Tenant construction.
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Intermediate skills in the Microsoft Office suite: Word, Excel, Outlook, and Teams.
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Technology adept.
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Excellent communication skills.
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Demonstrated critical thinking and problem-solving skills.
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Able to manage multiple projects and priorities.
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Able to manage time effectively.
Professional and Personal Characteristics
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Demonstrated project management skills.
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Strong analytical and technical skills.
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Good financial acumen.
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Strong oral and written communication skills.
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Skilled in conducting meetings and delivering presentations.
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Results-oriented and high-energy. Quickly able to establish credibility and gain the respect of the tenants and vendors.
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Highest level of personal integrity to inspire confidence, respect, and trust.
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Ability to multitask in a fast-paced environment.
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Ability to prioritize work and meet deadlines.
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Comfortable interacting at all levels of the organization and representing the organization within the industry.
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Passionate and committed to his or her own personal and professional development as well as that of his or her colleagues.
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A creative and innovative approach to solving problems and resolving issues.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
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Use of computer screens and keyboards.
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Manual dexterity sufficient for constant use of a keyboard, mouse, and telephone/radio.
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Ability to operate office equipment, including a copier, fax machine, postage machine, etc.
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Ability to lift 20 pounds.
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Speech and hearing are sufficient for regular communications on the phone, radio, or face-to-face.
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Vision sufficient for reading work-related documents on a monitor or in paper format.
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Sufficient sense of smell to detect dangerous odors.
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Ability to walk, bend, stoop, climb, and reach in the course of normal office functions.
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Ability to sit and stand for long periods.
Other Considerations
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Day and overnight travel will be required.
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Willing and interested in becoming involved in industry trade organizations to engage in networking that will benefit the organization.
Disclaimer: This job description is not all inclusive. Other duties and responsibilities may be required
EEO Statement: Spinoso Real Estate Group is an equal opportunity employer and is committed to providing a work environment that is free from discrimination and harassment. We value diversity and inclusion and believe that a diverse workforce enhances our ability to provide innovative solutions to our customers. We comply with the Americans with Disabilities Act (ADA) and will provide reasonable accommodations for qualified individuals with disabilities throughout the recruitment process. If you require accommodations for any part of the application and hiring process, please notify the Human Resources Department at [email protected]. Reasonable accommodations will be determined on a case-by-case basis. It is the responsibility of the applicant to inform Spinoso Real Estate Group of any necessary accommodations needed during the recruitment process. Spinoso Real Estate Group will work with the applicant to assess the specific requirements and provide reasonable accommodations accordingly. Spinoso Real Estate Group is committed to ensuring that our workplace is accessible to individuals with disabilities. If you need assistance or an accommodation to perform the essential functions of the job, please let us know.
