Property Focus: This position works with people who have experienced homelessness. It is a full-time position working in Inglewood.
To ensure resident safety, all staff who work directly with residents undergo background checks and fingerprinting.
Hiring range: $23.69 to $27.87 per hour
Note: The pay range is included in this posting to provide transparency and to reflect the potential for future compensation growth within the organization. New hires are placed within the hiring range based on their qualifications, experience, and alignment with the internal equity of existing staff members. Exceptions are considered only in rare cases where a candidate possesses highly specialized skills or expertise that are difficult to find in the market and are directly aligned with the position description.
Benefits Include: Medical/ Dental/ Vision; 401(k) with match; life insurance; long term disability coverage; medical and dependent care FSA.
The Case Manager position for Linc Housing will be part of the Intensive Case Management Services team that will work with formerly homeless individuals with chronic medical conditions and co-occurring disorders. This position will report directly to the Senior Case Manager of ICMS and is responsible for the coordination of services utilizing best practices such as motivational interviewing, harm reduction, critical time intervention and stages of change. The sole function of Linc Housing’s Intensive case management services program is to mitigate the risk of individuals losing their housing by enhancing their ability to problem solve, use effective coping skills and manage and self-coordinate own care. In addition, the Case Manager will work closely with families, including children as well as a variety of partners such as property management, housing locators, third party service providers, and other Linc staff.
Work closely with referring agencies such as the VA and local Housing Authorities
Assist with paperwork required for lease up process
Work in collaborative and productive partnership with Linc staff, VA staff and property managers.
Develop and maintain rapport with community; establish connections to mental health, substance abuse, employment, health, housing retention and other needed services.
Provide strength-based case management and service coordination services designed to assist with reaching treatment plan goals.
Manage and facilitate the community Collaborative.
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Formulate a plan of intervention acceptable for the resident; proactively facilitates adjustment in the care plan or services when necessary to promote enhanced outcomes.
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Learn and maintain knowledge of community agencies and procedures, along with any modifications to those procedures.
Provide programs and support groups that promote good physical and mental health, positive social development, and strong academic performance for residents of all ages.
Provide interventions and crisis management services as needed.
Conduct individual, group, assessments support sessions and residential programs for all residents.
Attend scheduled team meetings and trainings.
Report abuses as mandated reporter.
Attend appointments with clients, monthly and as needed.
Maintain and submit time sheets, mileage logs, data reports, and other required documentation accurately and in a timely fashion.
Provide coverage for programs which occur occasionally during evening and weekend hours.
Superior writing and communication skills
Understanding of HMIS (Homeless Management Information System)
Proficient in the use of personal computers and related software applications.
Superior at completing intake, assessments, and service plans.
Superior at maintaining documentation, including progress notes for every contact with individual.
Experience with maintaining compliance with HIPPA policies and practices.
Excellent at working with culturally diverse set of community-based organizations and residents.
Excellent at implementing programs and working as part of a team.
Excellent interpersonal skills for establishing and maintaining effective working relationships with employees, other departments, residents, property management, city staff, program partners, key stakeholders, and the public.
Implement and manage day-to-day tasks related to intensive case management services
Attending local appointments with clients may be required
Work with single individuals and families.
Ensure treatment plan goals are being met or updated as needed.
Manage multiple priorities in a fast-paced environment.
Provide services with dignity and in a non-judgmental manner.
Work well independently as well as part of a team.
Facilitate life skills and other support groups.
Communicate via email, telephone and in writing on a frequent basis.
Work a flexible schedule, including evenings and weekends; travel to sites up to 50% of the time.
Demonstrate cultural sensitivity in working with multiracial and multilingual communities.
Work is performed in an office environment and in the community, under pressure and requires the ability to quickly adjust to changing priorities and demands.
While performing the duties of this job, the employee is frequently required to stand, walk, reach with arms and hands, climb, balance, twist, lean, move form on location to another, stoop, kneel, crouch or crawl and sit and use a keyboard.
Travel by various modes of private and commercial transportation within the region may be required.
The work environment will usually be in a recreational room or common area. The noise level is usually moderate but will vary depending on activity participating in.
Must be physically capable of climbing, standing and lifting at least 10 pounds.
