An Onsite Technician job typically involves installing, maintaining, repairing, and troubleshooting Avaya telecommunications systems and related equipment at client locations, requiring strong technical skills and customer interaction abilities.
- Installing, configuring, and testing Avaya telecommunications systems and related equipment
- Diagnosing and resolving technical issues with Avaya systems
- Providing training to clients on the use and maintenance of Avaya systems.
- Maintaining accurate records of installations, repairs, and other activities.
- Moves, Adds, Changes (MAC).
Qualifications:
- Experience with Avaya Aura
- Experience with Avaya Communication Manager
- Experience with Unified Communications and Unified Messaging
- Valid Avaya Aura Certifications are highly desired
- Strong understanding of telecommunications technology, including PBX systems, VoIP, and related networking concepts.
- Ability to diagnose and resolve complex technical issues independently.
- Avaya certifications (e.g., Avaya Certified Professional) are preferred.
- Ability to work independently and as part of a team, strong organizational skills, and ability to handle multiple tasks simultaneously.
Summary
As an Avaya Technician, you will be instrumental in managing and maintaining telecommunication systems, specifically multi-line phone systems, to ensure seamless communication within the organization. Your core skills in computer networking, cabling, and telecommunication will be essential in troubleshooting and resolving issues. Your relevant experience with Avaya systems and low voltage applications will further support our mission of delivering reliable and efficient communication solutions.
Job Types: Part-time, Contract
Pay: $35.00 - $50.00 per hour
Education:
- High school or equivalent (Preferred)
Experience:
- Avaya : 10 years (Preferred)
- Avaya Aura: 2 years (Preferred)
License/Certification:
- Avaya Certification (Preferred)
Ability to Commute:
- Jackson, MS 39212 (Preferred)
Work Location: In person
