Job Title: Sales Development Specialist
Department: Marketing
Reports to: Jamie Steeves, VP of Technology & Innovation
Work Location: In Office
Classification: Exempt
Salary Range: $65,000 - $85,000
Company Overview:
Artisan Industries is a specialized engineering and manufacturing company that provides advanced thermal separation and purification solutions for the global process industries. With nearly a century of experience, we design and manufacture engineered process equipment, including proprietary thin-film technologies and the Rototherm platform, to help customers solve complex processing challenges. Our in-house pilot plant allows customers to validate processes and collect scale-up data before investing in full-scale production equipment. Headquartered in Stoughton, Massachusetts, we serve customers in the specialty and fine chemicals, pharmaceuticals, edible oils, and other industrial process markets.
Position Summary
The Sales Development Specialist is responsible for generating qualified sales opportunities by identifying prospective customers, engaging decision-makers, and qualifying business opportunities for the sales team. This position focuses on proactive outbound business development, lead qualification, account re-engagement, and supporting the company's sales growth initiatives. The Sales Development Specialist works closely with Sales, Marketing, and Engineering to build a strong pipeline of qualified opportunities within targeted industrial markets.
Essential Duties and Responsibilities
- Identify and prospect new customers through outbound phone calls, email campaigns, LinkedIn, and other business development activities.
- Research target accounts and identify key decision-makers within prospective customer organizations.
- Qualify leads based on business needs, project requirements, and strategic fit.
- Schedule introductory meetings between qualified prospects and the appropriate sales or technical personnel.
- Re-engage inactive and former customers to identify new project opportunities.
- Respond promptly to inbound inquiries generated through marketing campaigns, trade shows, website submissions, and other lead sources.
- Maintain accurate customer and prospect information, activities, and opportunity status within the company's CRM system (HubSpot).
- Conduct consistent follow-up activities to advance opportunities through the sales pipeline.
- Develop a working knowledge of Artisan Industries' products, services, and target markets to effectively communicate value propositions.
- Collaborate with Marketing to support outbound campaigns, account targeting, and lead generation initiatives.
- Participate in trade shows, customer events, and other business development activities as required.
- Meet or exceed established activity, lead generation, and opportunity creation goals.
- Perform other duties as assigned.
Qualifications
Education & Experience
- Bachelor's degree in Business, Marketing, Communications, or a related field preferred.
- Equivalent combination of education and relevant business development or sales experience will be considered.
- One to three years of experience in sales, business development, customer service, or a customer-facing role preferred.
- Experience in B2B sales or industrial manufacturing is preferred but not required.
- Experience using CRM software, preferably HubSpot, is desirable.
Knowledge, Skills, and Abilities
- Strong verbal and written communication skills.
- Excellent interpersonal and relationship-building abilities.
- Strong organizational skills with attention to detail and follow-through.
- Ability to research prospective customers and identify business opportunities.
- Self-motivated with the ability to manage multiple priorities in a fast-paced environment.
- Proficient in Microsoft Office applications and CRM systems.
- Willingness to learn technical products and industrial applications.
- Ability to work collaboratively across Sales, Marketing, Engineering, and Operations.
- Ability to travel periodically for customer visits, trade shows, and company events.
Benefits
Artisan Industries offers a competitive compensation and benefits package, including:
- Medical, dental, and vision insurance
- Company-sponsored life insurance
- 401(k) retirement plan with company match
- Paid time off and paid holidays
- Professional development and training opportunities
Artisan Industries Inc. is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and providing equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, sex, sexual orientation, gender identity or expression, pregnancy, national origin, ancestry, age, disability, genetic information, veteran status, military service, or any other characteristic protected by federal, state, or local law.
"It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability."
Pay: $65,000.00 - $85,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Ability to Commute:
- Stoughton, MA 02072 (Required)
Work Location: In person
