Job Summary
Assist riders in loading and unloading coaster cars and provide them with instruction on safety protocols and the proper use of ride.
Essential Duties and Responsibilities
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Start up and shut off mountain coaster as instructed by manager.
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Provide guests with instruction how to load and control their car.
- Familiarize guests with all safety equipment used on the ride.
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Observe and assist guests if they have difficulties using the ride.
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Ensure that guests are using the ride properly and safely.
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Check wristband ensuring it's current and valid.
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Collect appropriate tokens from each driver or rider.
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Verify guests meet the age, weight and height requirements of ride.
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Maintain loading and unloading ramps at required specifications.
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Inspect tracks, cars, and safety equipment and record findings.
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Perform guest evacuations off ride when necessary.
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Complete daily log books or other required paperwork.
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Tag cars in need of repair and place in designated area.
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Perform routine maintenance on cars, including cleaninginspections.
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Report ride related accidents or injuries to manager immediately.
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Report malfunction or other repair concerns to manager immediately.
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Assist maintenance with trouble shooting when requested.
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Coaster Operators may cross train as a lift attendant.
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Perform other tasks as assigned by manager.
Minimum Qualifications (Knowledge, Skills, Abilities)
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Skilled in providing outstanding customer service.
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Must follow company procedures for maintaining a safe workplace.
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Must pay attention to detail and have an extreme dedication to safety.
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Must have a friendly and fun disposition and connect with guests.
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Must enjoy working with children and be comfortable with large groups.
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Must pass mountain coaster training session prior working at ride.
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Communicate clearly using 2 way radios.
Core Competencies
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Adhere to company policiesprocedures maintaining strong work ethics.
- Teamwork: Interact with team members effectively put company goals first.
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Friendly Service: Treat people courteously and respond in a helpful manner.
Physical Demands
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Must be physically fit and able to lift up to 50 lbs.
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Must be able to stand, bend, climb, lift, reach, and pull repetitively.
- Must be mentally attentive and focused at all times.
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Must be comfortable working outside in all weather conditions.
Shift Requirements:
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Weekend and holiday shifts may be required.
Age Requirements:
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Applicants must be at least age 18 for coaster operator position.
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Applicants must be at least age 18 for coaster attendant position.
- Attendants have restrictions as to which duties they may perform.
Other Requirements:
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Position does not begin until the end of May.
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Cori background check required prior to being hiredthen annually.
