JOB DESCRIPTION
FLEET SUPPORT ASSISTANT
GENERAL SERVICES
Human Resources
Newport News, Virginia
Department
GENERAL STATEMENT OF RESPONSIBILITIES
Under close supervision, this position is responsible for the pickup and delivery of automotive parts,
materials, supplies, and equipment and moving vehicles to and from service providers. Reports to the
Logistics Manager.
ESSENTIAL JOB FUNCTIONS
Responsible for the pickup and delivery of automotive repair parts, materials, supplies, and equipment
to and from various pickup and delivery locations. Assists with moving City vehicles, including public
safety vehicles, to and from local sublet service providers.
Assists with general warehouse functions such as checking in deliveries, putting parts up in the
inventory, inventory counts, and warehouse organization.
Serves as a backup to the Service Office Operation. Collects detailed information from customers
regarding service inquiries or requests, problems, or maintenance request; processes work orders into
the computer system and assigns to appropriate shop superintendent.
Operates and maintains the department delivery vehicle. Operates a forklift as needed.
Performs other duties as assigned.
PERFORMANCE STANDARD
Employees at all levels are expected to effectively work together to meet the needs of the community
and the organization through work behaviors demonstrating the City’s Values. Employees are also
expected to lead by example and demonstrate the highest level of ethics.
REQUIRED KNOWLEDGE
- Equipment Operation – Considerable knowledge of the proper procedures for operating, inspecting
and maintaining assigned equipment.
- Safety – Considerable knowledge of occupational hazards, safety precautions, and safety
regulations related to equipment operation. Considerable knowledge of traffic laws and regulations
governing the operation of equipment
PC# 68971
Page 1 of 3 Revised: 12 /01/2025