Guest Service Advisor
European Wax Center is looking for an enthusiastic, customer-focused Guest Service Advisor to join our growing team! If you enjoy helping people feel confident, love connecting with others, and have a passion for providing exceptional customer service, we’d love to meet you.
As a Guest Service Advisor, you’ll be an important part of creating a welcoming experience for every guest—from the moment they walk in until they leave feeling their best.
What We Offer
- $13.00 per hour + commission
- Full-time and part-time opportunities
- Paid training
- Health and dental insurance available after 90 days of employment
- Discounts on all retail products
- Free eyebrow waxing
- 50% off all other waxing services
- A fun, supportive, and well-managed work environment
- Career growth opportunities
- Hands-on education and training
- Maternity leave available
- Incentives through loyalty programs, referrals, packages, and memberships
What We’re Looking For
Our ideal candidate is:
- Goal-oriented and motivated by sales
- Positive, outgoing, and upbeat
- Passionate about providing exceptional hospitality and customer service
- Comfortable educating guests about products, services, memberships, and packages
- Excellent at multitasking in a fast-paced environment
- Professional, dependable, and team-oriented
- Confident communicating with a variety of guests
- Interested in personal growth and career development
1–3 years of sales experience is preferred, but not required.
Your Responsibilities
As a Guest Service Advisor, you will:
- Welcome and assist guests with a friendly and professional attitude
- Provide an exceptional customer experience from check-in to check-out
- Educate guests on waxing services, products, packages, memberships, and loyalty programs
- Build relationships with guests and encourage repeat visits
- Schedule and manage appointments
- Support sales goals through personalized recommendations
- Help maintain a clean, organized, and inviting front desk and reception area
- Work collaboratively with the team to create a positive guest experience
We provide comprehensive paid training, so you’ll learn everything you need to succeed in the role.
Schedule
- Approximately 28–32 hours per week
- Weekend availability is required
- Monday–Friday: 8:00 AM–8:00 PM
- Saturday: 8:00 AM–7:00 PM
- Sunday: 11:00 AM–6:00 PM
- Looking for team members with availability that can accommodate a flexible schedule
Work location: On-site
Reports to: Store Manager
Paid training: Yes
If you’re dependable, people-oriented, motivated by achievement, and excited about helping guests look and feel their best, we’d love to have you join our team!
Job Types: Full-time, Part-time
Pay: $13.00 - $20.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Work Location: In person
