Overview
Join our dynamic team as a Salesforce Administrator and become the driving force behind optimizing our customer relationship management (CRM) platform. In this energetic role, you will manage, configure, and enhance Salesforce solutions to empower sales, marketing, and service teams. Your expertise will ensure seamless system operations, support innovative integrations, and promote best practices across the organization. This position offers an exciting opportunity to leverage your technical skills in a fast-paced environment committed to digital excellence and continuous improvement.
Duties
- Manage and maintain Salesforce environments, including user setup, permissions, and security configurations to ensure data integrity and compliance.
- Develop and implement custom solutions using Salesforce tools such as workflows, process builders, flows, and Apex code to automate business processes.
- Collaborate with cross-functional teams to gather requirements, design scalable solutions, and execute system enhancements aligned with organizational goals.
- Perform regular system administration tasks including data management, record updates, and troubleshooting to resolve user issues swiftly.
- Oversee integration of Salesforce with other enterprise systems like ERP platforms, leveraging APIs such as RESTful API for seamless data flow.
- Conduct system tuning and performance optimization by analyzing logs, load balancing configurations, and storage management strategies.
- Support software implementation projects by coordinating testing phases, documenting configurations, and providing end-user training on new features or updates.
Qualifications
- Proven experience as a Salesforce Administrator or in a similar CRM management role with a strong understanding of Salesforce architecture and configuration.
- Familiarity with solution architecture principles within Service-oriented architecture (SOA) frameworks to support scalable integrations.
- Knowledge of automation tools such as Process Builder, Flow, and Apex programming language for customizing workflows.
- Experience with system administration tasks including user management via Active Directory integration and security protocols.
- Strong troubleshooting skills in software administration, system design issues, and technical support scenarios involving Salesforce or related platforms.
- Proficiency in scripting languages like JavaScript, Shell Scripting, or Python for automation purposes.
- Understanding of IT infrastructure components such as RAID controllers, load balancing techniques, virtualization (VMware), cloud services (AWS/Azure), and network security measures including firewalls and VPNs.
- Background in computer science or related fields with knowledge of operating systems (Windows Server/Linux), databases (SQL/NoSQL/PostgreSQL/MySQL), and SDLC methodologies like Agile or DevOps practices.
Join us in transforming how we connect with our customers through innovative CRM solutions! This role is ideal for motivated professionals eager to apply their technical expertise in a collaborative environment that values continuous learning and growth.
Pay: $82,473.06 - $99,322.40 per year
Benefits:
Work Location: In person
