Company: The Avila Property Owner's Association
Location: North Tampa Job Type: full time
Shift: day shift (7:30 am to 3:30 pm)
About Us
The Avila Property Owner's Association manages one of North Tampa's most exclusive gated communities. We pride ourselves on maintaining a safe, secure, and welcoming environment for our residents and guests. As an in-house team member, you will be a vital part of a close-knit operation, not a third-party contractor, with a focus on delivering excellent customer service and contributing to a strong, supportive community atmosphere.
The Role
We are seeking a vigilant and professional team member to join our gatehouse operations and community patrol team. This role is the first point of contact for anyone entering the premises, blending essential security functions with top-tier hospitality. You'll be cross-trained in access control, gatehouse operations, and patrol duties offering a dynamic work environment with long term stability.
Key Responsibilities
- Customer Service: Greet all residents and visitors with a friendly, professional demeanor, provide directions, and offer assistance to people in need.
- Access Control: Monitor and control access to the property and process authorized guests and venders.
- Community Presence: Conduct regular patrols to maintain a security presence, monitor surveillance cameras, and investigate unusual or suspicious activity.
- Documentation & Reporting: Accurately document all daily activities, occurrences, and security incidents.
- Emergency Response: Provide support during medical, fire, or other emergencies, coordinating with appropriate external agencies as needed.
What We're Looking For
- Strong Customer Service: An outgoing, friendly personality and excellent interpersonal communication skills (verbal and written) are essential.
- Dependability: A valid Driver's License, dependable transportation, and the ability to work a consistent day shift, which may include weekends.
- Integrity & Vigilance: The ability to exercise independent judgment within established guidelines and maintain confidentiality.
- Physical Stamina: The ability to walk and/or stand for prolonged periods of time.
- Background Checks: Ability to pass a background, drug, and driving history screening (a non-negotiable requirement for a position of trust).
- Basic Computer Literacy: Familiarity with standard computer programs for logging information and operating access control systems.
Beneficial, but not required skills:
- Previous experience in a security, hospitality, or similar role.
- A current security license is a plus, but not required.
Compensation & Benefits
We offer a competitive compensation package for full time team members and a supportive work environment.
- Competitive Salary: The hourly rate starts at $18 per hour.
- Health & Wellness: Health, vision, and dental insurance for full-time employees.
- Retirement: 401k with a 2% company match.
- Paid Time Off: Two weeks of paid vacation starting in your first year.
- Stability: Join a team with a history of long-term employee retention.
Ready to Apply?
If you are a reliable, service-oriented individual who wants to be a valued member of our community team, we encourage you to apply. We are an Equal Opportunity Employer and welcome applicants from all backgrounds.
Pay: $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Application Question(s):
- Do you have a clean driving history?
- Can you pass a background check?
Experience:
- Customer Service: 5 years (Required)
Language:
Shift availability:
- Night Shift (Preferred)
- Overnight Shift (Preferred)
- Day Shift (Required)
Work Location: In person
