We are a multi-location periodontal specialty practice focused on advanced implant and aesthetic periodontal surgery, committed to delivering thoughtful, patient-centered care. Our team is guided by a mission to Respect, Reflect, Innovate, and Problem Solve - and we’re looking for a Patient Coordinator who brings that same energy every day.
About the Role
This is not your typical front desk position - we’re looking for someone with a dynamic, upbeat personality who naturally connects with people. The ideal candidate is warm, confident, and thrives in a fast-paced environment while maintaining professionalism and composure.
You’ll be the first impression of our practice - both in person and over the phone - so a friendly, “sunshine” presence is key. Success in this role also requires adaptability, professionalism, and emotional intelligence to navigate a team with a variety of working styles and personalities.
Schedule
This role includes travel between two office locations: Louisville, KY & New Albany, IN.
- Monday–Wednesday: 7:30 AM – 5:30 PM (Huddle at 7:40 AM, first patient at 8:00 AM, lunch 12–1 PM)
- Every Other Thursday: Same hours as above
- Friday: 7:30 AM – 2:30 PM (breaks provided, no lunch hour)
Compensation & Benefits
- $20–$26/hour, based on experience
- Performance-based bonus tied to practice KPIs
- 401(k) with employer match after 1 year
- Paid holidays (for part-time employees working at least 3 days/week, if scheduled day falls on a closure)
- Paid Time Off
- Health Insurance Reimbursement
Key Responsibilities
- Greet and check in patients with professionalism and warmth
- Coordinate with referral offices and manage incoming communications
- Schedule appointments efficiently and accurately
- Collect payments and discuss financial arrangements
- Maintain a smooth and organized front office flow
- Opportunity to assist with practice social media (for those interested)
What We’re Looking For
- A true people-person with a positive, energetic presence
- Strong communication skills (phone and in-person)
- Ability to remain calm, solution-focused, and professional under pressure
- Comfortable working with a variety of personalities and communication styles
- Organized, detail-oriented, and proactive
- Dental insurance experience preferred
- Experience with dental software (MoGo, Dentrix, Open Dental, or similar) is a plus
Our Culture
Our team is experienced, fast-moving, and passionate about patient care. We value accountability, growth, and collaboration. Success in this role requires someone who can navigate strong personalities, stay grounded, and contribute positively to team dynamics.
If you’re someone who brings energy, resilience, and a genuine love for people - we’d love to meet you.
Pay: $20.00 - $26.00 per hour
Benefits:
- 401(k)
- Health insurance
- Opportunities for advancement
- Paid time off
Application Question(s):
- Are you able to travel between both our locations? (Louisville, KY & New Albany, IN)
Experience:
- Dental office: 2 years (Preferred)
Work Location: In person
