Territory: North Dallas
Apply here:
https://login.liono360.com/form/6c191730-e961-4c98-acd1-a31360b591c4/f5a6f1f0-172a-4541-a43b-709043b4c11d
About the Role
AntGen is the #1 Total Wireless Master Agent in the United States. As we continue expanding and opening new Total Wireless retail locations, we are seeking a Field Service Representative (FSR) in North Dallas to support, grow, and strengthen Total Wireless branded stores within an assigned territory.
The FSR serves as the primary field ambassador for the Total Wireless brand — driving sales execution, operational excellence, brand compliance, dealer growth, and new store development.
Key Responsibilities
Sales Execution & Growth
- Drive activations, port-ins, upgrades, and add-on services
- Reinforce promotions, pricing initiatives, and device launches
- Coach store teams on value positioning and needs-based selling
- Improve KPIs including activations, plan mix, accessory attachment, and revenue per transaction
Dealer Partnership & Field Coverage
- Serve as primary field representative for assigned dealers
- Build strong partnerships with store owners and managers
- Conduct a minimum of two branded visits per store each month (approximately 10 days apart)
- Utilize structured visit agendas covering sales, training, merchandising, and compliance
Business Development & Market Expansion
- Identify and prospect new Total Wireless dealer opportunities
- Evaluate market potential and competitive landscape
- Support dealer recruitment and site assessments
- Build long-term partnerships within the territory
New Store Openings & Onboarding
- Support new store openings, remodels, and rebrands
- Ensure compliance with branding and operational standards
- Reinforce sales expectations and operational processes
- Conduct post-opening follow-ups to ensure sustained execution
Training & Product Knowledge
- Deliver in-store and virtual training on plans, devices, and promotions
- Coach teams on objection handling and competitive positioning
- Support onboarding of new managers and associates
Merchandising & Compliance
- Ensure brand standards, signage, and planograms are properly executed
- Audit pricing accuracy and customer experience consistency
- Identify and correct operational or compliance gaps
CRM, Route Planning & Reporting
- Plan and optimize store visit routes using Liono360 CRM
- Log visits, photos, notes, and action items accurately and on time
- Track execution quality and territory coverage
- Provide regular performance insights to leadership
Qualifications
- 2+ years of wireless retail, prepaid field sales, dealer support, or market development experience
- Proven ability to manage a multi-store territory
- CRM and route management experience (Liono360 strongly preferred)
- Strong coaching and relationship-building skills
- Bilingual (English & Spanish required)
- Excellent organizational and communication skills
- Valid driver’s license and reliable transportation
Preferred
- Experience with Total Wireless, Verizon Prepaid, Metro by T-Mobile, or Cricket Wireless
- Experience supporting dealer recruitment or store openings
Travel & Physical Requirements
- Frequent travel within assigned territory
- Ability to stand and conduct in-store training
- Occasional overnight travel as needed
What AntGen Offers
- Competitive base salary + performance-based incentives
- Monthly car allowance
- Travel support
- 401(k), health, dental, and vision insurance
- Paid time off
- Career growth within a rapidly expanding field services organization
Pay: From $40,000.00 per year
Benefits:
- 401(k)
- Health insurance
- Paid time off
Work Location: In person
