About the Opportunity
Our client is seeking a detail-oriented and proactive Accounts Receivable Specialist to join their growing team. This position plays a key role in managing customer accounts, ensuring timely collections, resolving billing concerns, and maintaining accurate financial records. The ideal candidate will possess strong communication skills, a customer-focused mindset, and the ability to work effectively in a fast-paced environment.
Key Responsibilities
- Monitor accounts receivable aging reports and identify past-due accounts.
- Contact customers via phone, email, and written correspondence to collect outstanding balances.
- Investigate and resolve billing discrepancies, payment issues, and account disputes.
- Negotiate payment plans while adhering to company policies and procedures.
- Maintain detailed collection notes and accurate account documentation.
- Process customer payments and apply cash receipts accurately.
- Reconcile customer accounts and ensure account balances are correct.
- Collaborate with internal departments, including Sales and Customer Service, to resolve issues impacting payment.
- Prepare aging and collections reports for management review.
- Recommend accounts for escalation, legal action, or write-off when appropriate.
Qualifications
- Associate's or Bachelor's degree in Accounting, Finance, Business Administration, or a related field preferred.
- 1+ years of experience in Accounts Receivable, Collections, Accounting, or related financial operations.
- Understanding of accounts receivable processes and collection best practices.
- Proficiency in Microsoft Office, including Excel.
- Experience using accounting software, ERP systems, or financial management platforms.
Required Skills
- Strong verbal and written communication abilities.
- Excellent organizational and time management skills.
- High attention to detail and accuracy.
- Ability to analyze account activity and identify solutions.
- Customer-service-oriented approach with strong relationship-building skills.
- Ability to prioritize multiple tasks and meet deadlines.
- Self-motivated and capable of working independently.
Preferred Experience
- Commercial and/or B2B collections experience.
- Knowledge of credit and collection practices.
- Experience reviewing aging reports and preparing financial summaries.
- Experience working within manufacturing, distribution, logistics, or similar business environments is a plus.
What You'll Bring
- A professional and positive approach to customer interactions.
- Strong problem-solving and negotiation skills.
- Commitment to maintaining accurate records and supporting financial objectives.
- Ability to thrive in a team-oriented environment while managing responsibilities independently.
Schedule
- Full-time
- Monday through Friday
Compensation
- Competitive compensation package offered based on experience and qualifications.
Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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