Overview
Join our dental team as a Dental Receptionist, where your welcoming demeanor will set the tone for an exceptional patient experience. In this role, you will serve as the first point of contact for patients, managing appointments, insurance verification, and medical records with precision and professionalism. Your proactive approach will ensure smooth clinic operations, foster positive patient interactions, and support the overall efficiency of our dental practice. This position offers a fantastic opportunity to develop your skills in a patient-first healthcare environment while making a meaningful difference in our patients' lives.
Responsibilities
- Greet patients warmly and professionally upon arrival, ensuring a positive first impression.
- Schedule appointments accurately using Open Dental, coordinating with clinical staff to optimize daily workflow.
- Verify insurance coverage and benefits through various insurance portals.
- Collect payments and perform medical billing tasks including CPT coding and Medicare documentation review to facilitate accurate claims submission.
- Manage patient records, maintaining confidentiality in accordance with HIPAA regulations while updating dental and medical information in electronic health record (EHR) systems.
- Handle phone systems with excellent phone etiquette to answer inquiries, schedule appointments, and provide outstanding customer service.
- Assist with insurance verification, intake procedures, and documentation review to support efficient office operations.
- Maintain filing systems for medical records and dental charts, ensuring all documentation is accurate and up-to-date.
- Support office management tasks such as data entry using Microsoft Office tools and performing clerical duties like filing and faxing documents.
- Collaborate effectively with clinical staff to coordinate patient care plans and ensure smooth clinic flow.
Experience
- Prior experience working in a dental or medical office environment is highly preferred, especially within a clinic setting.
- Demonstrated proficiency with Open Dental is a plus.
- Strong knowledge of medical/dental terminology, CPT coding, and insurance billing procedures.
- Experience handling medical administrative support tasks such as appointment scheduling, insurance verification, and patient intake procedures.
- Bilingual abilities are highly valued to serve diverse patient populations effectively.
- Knowledge of dental terminology and office management practices enhances your ability to support daily operations efficiently. Join us to be part of a vibrant team dedicated to delivering top-tier dental care while advancing your career in healthcare administration!
Pay: From $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Paid training
- Retirement plan
- Uniform allowance
Work Location: In person
