Job Summary
We are seeking a dedicated and professional Front Desk Receptionist to serve as the first point of contact for our organization. The ideal candidate will possess excellent communication skills, a welcoming demeanor, and strong organizational abilities. This role involves managing front desk operations, providing exceptional customer service, and supporting administrative functions to ensure smooth daily operations. The successful applicant will demonstrate proficiency in office management tools, multi-line phone systems, and clerical tasks, contributing to a positive and efficient workplace environment.
Responsibilities
- Greet visitors and clients warmly, ensuring a professional and friendly first impression.
- Manage multi-line phone systems with courteous phone etiquette, directing calls accurately and efficiently.
- Handle appointment scheduling and calendar management.
- Perform data entry, filing, and document proofreading to maintain organized records and accurate information.
- Provide customer support by addressing inquiries promptly and professionally both in person and via phone or email.
- Assist with administrative duties such as typing correspondence, maintaining office calendars, and supporting personal assistant tasks when needed.
Qualifications
- Prior office experience with a strong background in clerical and administrative roles.
- Proficiency in computer literacy including Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications.
- Experience with multi-line phone systems and excellent phone etiquette skills.
- Bilingual abilities are highly desirable to serve diverse client needs effectively.
- Knowledge of office management procedures along with organizational skills that ensure efficiency in daily operations.
- Familiarity with E-Clinical Works EMR system
- Experience with insurance verification, referrals and pre-authorizations.
- Strong typing skills with attention to detail for proofreading documents and data entry tasks. Join our team to deliver outstanding front desk support that enhances client experiences while maintaining seamless office operations!
Pay: $18.00 - $19.00 per hour
Benefits:
- Health insurance
- Paid time off
Work Location: In person
