Job Title: Pharmacy Technician
Location: Customedica Pharmacy (Boise & Eagle, Idaho locations)
Job Type: Full-Time
Hours: Monday - Friday, 9:00 am - 6:00 pm, Saturday 10:00 am - 2:00 pm (rotating)
Reports To: Pharmacist-in-Charge (PIC) / Pharmacy Manager
Pay: $22.00 - $27.00/ hour + Profit/Merit Bonus
About Customedica Pharmacy
With two convenient locations in Boise and Eagle, Idaho, Customedica Pharmacy is a locally owned pharmacy dedicated to serving the diverse healthcare needs of the Treasure Valley. We are proud to offer the best of both worlds: comprehensive conventional community retail pharmacy services and a specialized compounding laboratory. We believe that wellness is not a one-size-fits-all practice. Our team is committed to fostering a collaborative, innovative work environment where pharmacy professionals are empowered to utilize their skills and elevate the standard of patient care.
Job Summary
We are currently expanding our team and have multiple openings for licensed Pharmacy Technicians!
We are looking for a dynamic, detail-oriented Pharmacy Technician who sets the benchmark for exceptional customer service. To us, service isn't just a box to check; it’s about elevating the entire pharmacy experience from the moment a patient walks through the door. If you possess a natural ability to connect with people, handle a fast-paced environment with grace, and possess the drive to turn everyday transactions into world-class customer care, we want you on our team. While pharmacy experience is preferred, we are willing to train the right candidate.
Key Responsibilities
- Deliver exceptional, compassionate customer service to all patients in person and over the phone.
- Assist pharmacists in the daily operation of the pharmacy, ensuring compliance with all state and federal regulations.
- Maintain strict HIPAA compliance and patient confidentiality.
- Assist with inventory management, including ordering, receiving, and managing outdated medications.
- Efficiently manage data entry for new prescriptions and refills in the pharmacy management system.
- Process insurance claims, troubleshoot third-party rejections, and handle prior authorizations.
- Fill, label, and dispense conventional medications accurately and efficiently.
- Manage the point-of-sale (POS) system and handle patient transactions at the pickup counter or prepare for delivery.
- Organize and maintain the traditional pharmacy stock and dispensing areas.
Qualifications & Requirements
- Education: High school diploma or equivalent.
- Licensure: Active Idaho pharmacy technician license is preferred; however, for exceptional candidates we will assist with obtaining an Idaho pharmacy technician registration.
- Experience: 2+ years of experience with in-person customer support in a high-volume retail environment is required. Retail pharmacy experience is preferred.
- Skills: Excellent communication, strong organizational habits, and the ability to multitask in a fast-paced environment.
- Tech-Savvy: Proficiency in pharmacy dispensing software and basic computer operations.
Physical Requirements
- Ability to stand for extended periods (8 hours per shift).
- Dexterity and fine motor skills for handling small instruments and counting pills.
- Ability to lift, push, or pull up to 40 pounds.
Apply
To apply, please submit your resume, professional references, and cover letter (optional) through Indeed. We will be reviewing applications and conducting interviews on a rolling basis until the positions are filled.
Equal Opportunity Employer: Customedica Pharmacy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health Insurance
- Employee discount
- Paid time off
- Paid training
- Vision insurance
Work Location: In person
Pay: $22.00 - $27.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Paid training
- Professional development assistance
- Vision insurance
Work Location: In person
