Overview
Join our dynamic healthcare team as a Home Health Office Manager, where you will lead the administrative and operational functions of our home health practice. This vital role combines healthcare management expertise with office leadership, ensuring seamless delivery of patient care while maintaining compliance with healthcare regulations. As the cornerstone of our practice, you will oversee staff supervision, financial management, and the implementation of best practices in medical office operations. Your energetic approach and strong organizational skills will drive efficiency, foster team collaboration, and elevate patient satisfaction across our home health services.
Duties
- Manage daily operations of the home health office, including scheduling, patient intake, and documentation processes.
- Supervise healthcare staff, including nurses, administrative support personnel, and clinical coordinators, ensuring optimal team performance.
- Oversee medical records management, ensuring accuracy, confidentiality, and compliance with HIPAA and other healthcare regulations.
- Utilize EMR (Electronic Medical Records) systems such as Axxess & HHAExchange to maintain patient data and streamline workflows.
- Monitor fiscal activities including budgeting, medical billing, and financial reporting to ensure fiscal responsibility and sustainability.
- Ensure adherence to healthcare policies, licensing requirements, ACHC standards, and state/federal regulations governing home health services.
- Coordinate with physicians, insurance providers, and external agencies to facilitate patient care plans and utilization management.
- Lead human resources functions such as staff recruitment, training, performance evaluations, and conflict resolution to foster a positive work environment.
- Implement practice management strategies using software like Eaglesoft or Dentrix to optimize clinic operations and patient management.
- Drive quality improvement initiatives by analyzing operational metrics and implementing process enhancements for better patient outcomes.
Skills
- Extensive experience in medical office management with proficiency in EMR/EHR.
- Strong supervisory skills with a proven track record of managing healthcare teams effectively.
- Deep knowledge of healthcare regulations including HIPAA compliance, ACHC standards, and health policy policies.
- Expertise in fiscal management encompassing budgeting, financial analysis, billing processes, and cost control strategies.
- Proficiency in Microsoft Office Suite for reporting, communication, and documentation purposes.
- Excellent managerial communication skills to coordinate between clinical staff, patients, vendors, and external agencies.
- Familiarity with medical terminology, medical records management, and electronic health records systems to ensure accurate documentation.
- Ability to navigate managed care processes and utilization management procedures efficiently.
- Experience in dental or veterinary clinic environments is a plus but not required; critical care or hospital experience is highly valued.
- Strong customer service orientation with a focus on patient satisfaction and staff engagement.
Embark on a rewarding career where your leadership transforms healthcare delivery at the community level!
Experience:
- Home health: 2 years (Preferred)
Work Location: In person
