Job Title: Raw Bar Attendant – Concession Server
Department: Swinomish Shellfish Company
Reports to: Supervisor, Raw Bar Manager
Summary: (this is a part time/on-call, seasonal position)
The Raw Bar Attendant is responsible for preparation and serving raw oysters to each guest in a friendly and efficient manner. The Raw Bar Attendant will also maintain a safe and clean work environment suitable to serve live product and beverages. The ideal candidate will have a positive, enthusiastic, committed and flexible attitude at all times, while promoting importance of effective teamwork. This position is eligible for tip income from customers. This position will require full weekend availability.
Essential Duties and Responsibilities:
- Acknowledge, greet and engage guests upon entry
- Carefully and skillfully shuck oysters with precision and efficiency
- Ensure all oysters are cleaned and presented for service
- Handle live products with care to preserve freshness and quality
- Maintain cleanliness and organization of the oyster station and surrounding areas
- Provide excellent customer service, informing customers about menu items, specials, answering questions, and accepting orders and payments
- Ensure proper storage and inventory management of shellfish supplies
- Verify age of customers if they are purchasing alcohol
- Maintain a clean and sanitary work and service area including tables, shelves, walls, and equipment.
- Follow all health and safety regulations related to food handling and preparation
- Assist in the overall food preparation process as needed
- Utilize the company’s point of sale system for retail transactions (including best practices for cash handling).
- Complete required retail food and beverage training as required.
- Other duties as assigned
Education and Experience:
- Must be at least 21 years of age
- High School Diploma or GED preferred, or equivalent combination of education and experience
- Strong retail operations knowledge, including POS systems and customer service preferred
- Must possess a Washington State Food Handler’s Permit within 15 days of hiring
- Previous oyster shucking experience or seafood preparation background preferred
Required Knowledge, Skills and Abilities:
- Knowledge of principles and processes for providing customer service
- Basic mathematical ability, e.g., ability to make change
- Patience, tact, and good problem-solving ability
- Strong communication skills and the ability to work collaboratively within a team
- Ability to stand for long periods of time
- Ability to sustain long periods of repetitious movement
- Ability to work efficiently in a fast-paced environment while maintaining attention to detail
- Must be able to lift 50+ lbs.
- Knowledge of food safety standards and sanitation practices
- Commit to working a schedule built around retail operations, including weekends, holidays, and evenings.
- Must pass criminal background check and oral drug screen (exception of THC).
Tribal preference in hiring shall apply to Swinomish Indian Tribal Community job opportunities.
Work Location: In person
