Job Summary
We are seeking an energetic and motivated Restaurant Shift Leader to join our dynamic team! In this pivotal role, you will oversee daily restaurant operations during your shift, ensuring exceptional customer service, smooth food production, and efficient team management. Your leadership will inspire staff, uphold food safety standards, and drive operational excellence to deliver memorable dining experiences. This position offers a fantastic opportunity for someone passionate about hospitality management and eager to develop their leadership skills in a fast-paced environment.
Duties
- Supervise and coordinate restaurant activities during assigned shifts, ensuring high standards of service and food quality.
- Lead, motivate, and train team members to deliver outstanding customer experiences while maintaining a positive work environment.
- Manage food preparation and kitchen operations, including cooking, food handling, and ensuring adherence to safety protocols.
- Oversee POS systems such as Aloha POS and Micros POS for accurate order processing, cash handling, and transaction management.
- Control inventory levels through regular stock checks, ordering supplies as needed, and minimizing waste.
- Ensure compliance with food safety regulations and maintain cleanliness standards across the restaurant.
- Assist with interviewing, onboarding new staff, and supporting ongoing staff training & development initiatives.
- Monitor shift performance metrics including sales, labor costs, and profit & loss analysis to optimize restaurant profitability.
- Handle customer inquiries or complaints promptly to ensure satisfaction and foster loyalty.
- Support restaurant management in budgeting efforts and implementing operational improvements.
Requirements
- Proven experience in quick service or fast food restaurant environments with a strong background in food preparation, cooking, and food safety management.
- Demonstrated leadership skills with supervising or team management experience within the hospitality or food industry.
- Familiarity with POS systems such as Aloha POS or Micros POS; cash handling experience is essential.
- Knowledge of inventory control procedures, food production processes, and kitchen management best practices.
- Excellent customer service skills with the ability to handle challenging situations professionally.
- Strong organizational skills with the ability to manage multiple priorities during busy shifts.
- Prior experience in managing hospitality teams or supervising staff in casual dining or fine dining settings is highly desirable.
- Ability to train staff effectively on food safety standards, operational procedures, and customer service excellence.
- Flexibility to work evenings, weekends, and holidays as needed in a fast-paced environment.
Join us as a Restaurant Shift Leader where your leadership will make a real difference! We’re committed to fostering a vibrant workplace that supports your growth while delivering exceptional dining experiences for our guests.
Pay: $21.00 per hour
Benefits:
Work Location: In person
