Office Manager / Lead Dental Assistant
Position Type: Full-Time
Position: Office Manager / Lead Dental Assistant
Location: [Tucson, AZ]
Schedule: [Weekdays]
Compensation: [25.00]
About the Position
We are seeking a highly organized, dependable, and motivated Office Manager / Lead Dental Assistant to join our dental practice. This is a key leadership position responsible for overseeing the daily operations of the office while also providing hands-on support to the clinical team.
The ideal candidate is an experienced dental professional who understands both the clinical and administrative sides of a dental practice. You should be comfortable leading a team, communicating with patients, coordinating schedules, maintaining an efficient workflow, and ensuring that the office operates at a high professional standard.
We are looking for someone who takes ownership, is proactive, detail-oriented, and enjoys creating a positive experience for both patients and team members.
Key ResponsibilitiesOffice Management & Operations
- Oversee the day-to-day operations of the dental office.
- Ensure the office runs efficiently, professionally, and on schedule.
- Coordinate and manage staff schedules, daily assignments, and office workflow.
- Serve as a leader and point of contact for the dental team.
- Help train, onboard, and mentor new employees.
- Monitor office supplies, dental supplies, and inventory and place orders as needed.
- Maintain a clean, organized, and professional office environment.
- Coordinate with dental laboratories, vendors, and outside service providers.
- Assist the dentist/owner with administrative tasks and practice management responsibilities.
- Help identify opportunities to improve office systems, efficiency, and patient experience.
Patient & Front Office Responsibilities
- Greet patients warmly and provide excellent customer service.
- Answer phones, respond to patient inquiries, and assist with scheduling when needed.
- Manage patient appointments and help maintain an efficient schedule.
- Confirm appointments and assist with reducing cancellations and no-shows.
- Handle patient concerns professionally and work toward timely resolutions.
- Assist with treatment coordination and patient communication.
- Maintain patient confidentiality and follow HIPAA requirements.
- Support front-office functions when additional coverage is needed.
Clinical / Dental Assistant Responsibilities
- Prepare treatment rooms and ensure all necessary instruments and materials are available.
- Take and develop/scan dental radiographs as permitted by applicable regulations and office protocols.
- Assist with patient preparation and post-treatment instructions.
- Maintain proper sterilization and infection-control procedures.
- Properly sterilize and maintain dental instruments and equipment.
- Maintain clinical areas according to OSHA, CDC, and office standards.
- Anticipate the dentist's needs during procedures and help maintain an efficient clinical workflow.
- Assist with laboratory procedures, impressions, temporary restorations, and other clinical duties appropriate to training and scope of practice.
Leadership & Team Responsibilities
- Lead by example and maintain a positive, respectful, team-oriented work environment.
- Hold team members accountable to office policies, procedures, and performance expectations.
- Communicate effectively with the dentist/doctor and staff regarding daily operations and patient care.
- Help resolve scheduling, staffing, and workflow issues.
- Encourage teamwork, professionalism, and excellent patient service.
- Help ensure all staff members follow established office procedures and compliance requirements.
Qualifications
- Previous dental assisting experience required.
- Previous dental office management, lead dental assistant, or supervisory experience strongly preferred.
- Knowledge of dental terminology, procedures, and clinical workflow.
- Strong organizational and time-management skills.
- Excellent verbal and written communication skills.
- Professional, friendly, and confident personality.
- Ability to multitask and remain calm in a fast-paced environment.
- Strong attention to detail.
- Comfortable taking initiative and making day-to-day decisions.
- Ability to work independently while also being an effective team leader.
- Computer proficiency and ability to learn/manage dental practice software.
- Current CPR/BLS certification preferred.
- RHS certification required.
- Knowledge of OSHA and HIPAA requirements.
- Must be dependable, punctual, and committed to providing an excellent patient experience.
What We Are Looking For
The right person for this position is someone who is more than just a dental assistant. We are looking for a team leader who can take ownership of the office, anticipate what needs to be done, keep the team organized, and help the dentist and staff operate efficiently.
You should be comfortable wearing multiple hats and transitioning between office management, patient coordination, team leadership, and clinical assisting throughout the day.
If you are organized, energetic, responsible, and take pride in your work—and you want to be an important part of a growing dental practice—we would love to hear from you.
Benefits
- [Paid Time Off]
- [Paid Holidays]
- [Flexible Schedule]
To Apply: Please submit your resume along with a brief description of your dental experience, leadership/management experience, and why you feel you would be a good fit for our practice.
Pay: From $25.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid sick time
- Paid time off
Work Location: In person
