Job Overview
Join our dynamic team as a Host, Hostess, or Server Assistant and become the welcoming face of our vibrant restaurant. In this energetic role, you will create memorable guest experiences by providing exceptional customer service, managing guest seating, and supporting our servers to ensure smooth operations. Your enthusiasm and professionalism will set the tone for a lively and inviting atmosphere where guests feel valued from the moment they arrive. This paid position offers an exciting opportunity to develop hospitality skills in a fast-paced, team-oriented environment.
Duties
- Greet guests warmly upon arrival and manage waitlists efficiently to minimize wait times
- Escort guests to their tables, ensuring a welcoming and professional first impression
- Assist servers by delivering food and beverages promptly and accurately
- Maintain cleanliness and organization of host stand, dining areas, and service stations
- Handle guest inquiries courteously via phone or in person, demonstrating excellent phone etiquette
- Support guest relations by addressing concerns promptly and professionally to enhance overall satisfaction
- Operate POS systems such as Aloha POS or Micros POS for order entry and billing processes
Qualifications
- Prior experience as a host or hostess in a food service or restaurant setting is preferred
- Strong communication skills with the ability to engage with diverse guests confidently
- Knowledge of POS systems like Aloha POS or Micros POS is advantageous
- Experience in customer service, hospitality, or hotel environments is a plus
- Ability to multitask effectively in a fast-paced environment while maintaining a positive attitude
- Excellent guest relations skills with a focus on creating memorable experiences
- Familiarity with serving procedures and guest services standards is beneficial
Join us and be part of a passionate team dedicated to delivering outstanding hospitality! We value energetic individuals who thrive on creating welcoming atmospheres and providing top-tier guest experiences. This role offers an excellent platform to grow your hospitality career while making every guest feel special from start to finish.
Pay: From $14.25 per hour
Benefits:
Work Location: In person